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Alert Notifications


PWSID: Water Service Disruptions Issue Date: 03-30-2015

Current Water Service Disruptions

3/30/2015 at 11:01 AM: There is a main break along Evergreen Drive in Elkview. It is estimated that repairs will be completed by approximately 3:00 pm. Customers along the following streets may have low pressure, no water, discolored and or cloudy water while repairs are being made: Evergreen Drive, Indian Creek Road and possibly some surrounding streets. We apologize for any inconvenience.

03/29/2015 04:56 PM There is a main break along Bigley Avenue in West Charleston.  We are aware of the situation and repairs are scheduled.  Customers should not be affected by this break.  However, if you are experiencing no water or see damage from the break, please call 1-800-685-8660 to speak with a customer service representative. We apologize for any inconvenience.


Zip Codes Affected:

Contact Information:
Name: Customer Service Center
Company: West Virginia American Water
Phone: 1-800-685-8660

Secondary Contact Information:
Name: Not available
Company: Not available
Phone: Not available
Alt. Phone: Not available