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PWSID: Water Service Disruptions Issue Date: 03-05-2015

Current Water Service Disruptions

3/5/2015 9:14 AM  There is a main break along Jefferson Street in Bluefield. It is estimated that repairs will be completed by approximately 2:00 pm. Customers along the following streets may have low pressure, no water, discolored and or cloudy water while repairs are being made: Jefferson Street from North Street to West Cumberland Road, Washington Street from North Street to West Cumberland Road and all surrounding side streets. We apologize for any inconvenience.

3/5/2015  9:17 AM  There is a main break along Route 60 and Big Creek Road in the Chimney Corner area of Ansted. It is estimated that repairs will be completed by approximately 5:00 pm. Customers along the following streets may have low pressure, no water, discolored and or cloudy water while repairs are being made: Big Creek Road, Route 60, Gum Springs Road and all surrounding areas. We apologize for any inconvenience.

3/5/2015  07:40 AM  There is a main break along Surface Drive in Charleston. Customers along the following streets may have low pressure, no water, discolored and or cloudy water while repairs are being made: Surface Drive, Giant Oak Lane, Newhouse Drive, Laromie Drive, Farmhouse Lane, Estonia Lane, Angola Drive, Laura Lane, Elk Drive, Vada Lane, Graham Drive, Ithaca Drive, Locust Heights Road, Palm Crest Drive, Windhaven Lane and surrounding areas. We apologize for any inconvenience.

03/05/2015 04:58 AM There is a main break reported in the area of Brynwood Drive in Charleston. Customers in the area may be experiencing low pressure, discolored water, or could have no water.  Crews are currently working to locate the exact location of the break. If you see running water or damage from the break, please call 1-800-685-8660 to speak with a customer service representative. We apologize for any inconvenience.

03/05/2015 03:29 AM  West Virginia American Water is currently experiencing a power outage at three pump stations that serve water to customers in the Salt Rock and Huntington areas. Customers serviced by these pump stations may experience low pressure or no water until the problem is resolved. There is no current estimation of when service will be restored.

03/04/2015 09:48 PM There is a main break along Daniel Boone Trail in Hurricane. We are aware of the situation and repairs are scheduled.  Customers should not be affected by this break.  However, if you are experiencing no water or see damage from the break, please call 1-800-685-8660 to speak with a customer service representative. We apologize for any inconvenience.


Zip Codes Affected:

Contact Information:
Name: Customer Service Center
Company: West Virginia American Water
Phone: 1-800-685-8660

Secondary Contact Information:
Name: Not available
Company: Not available
Phone: Not available
Alt. Phone: Not available