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Customer Service

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Monterey District Tariff Area

Your Current Water Rates

Monterey Rate Schedules

Monterey Tariff Sheets Schedule No. MO-8 (August 3, 2010)

Ambler Park Rate Schedules

Ralph Lane and Chualar Rate Schedules

Toro Rate Schedules

UF - Surcharge to Fund Public Utilities - Commission Reimbursement Fee

Customer Allotment Surveys

Residential English

Residential Spanish

Commercial

 

Low-Income Assistance Program - H20 Help to Others

At California American Water, we believe fresh, clean water is a resource that should be made available to everyone. That is why we have developed the H2O Help to Others Program to provide assistance to low income families.To learn more about the program, here is a brochure.

 

Service Area Maps

Monterey Division Service Area Map Index

Carmel Service Area Map

Carmel Highlands Service Area Map

Lower Carmel Valley Service Area Map

Upper Carmel Valley Service Area Map

Chualar Service Area Map

Hidden Hills Service Area Map

Monterey Service Area Map

Monterey Service Area Map - Detail Map 8

Ralph Lane Service Area Map

Seaside Service Area Map

 

Rules

Rule No. 14.1.1 - Water Conservation Plan Monterey Division

    Schedule MO-14.1.1 - Water Conservation Plan

    Schedule MO-8 - Water Conservation Plan

Forms

Ambler Park - Annual Bill Calculation Insert

Bishop - Annual Bill Calculation Insert

Hidden Hills & Ryan Ranch - Annual Bill Calculation Insert

Monterey Peninsula - Annual Bill Calculation Insert

Form EI-M1 - Emergency Interconnection Agreement - New Service-Monterey District

Form EI-M2 - Emergency Interconnection Agreement - Existing Interconnection-Monterey Division

 

Contracts and Deviations

List of Contracts and Deviations

 

Current Decisions, Customer Notifications and Pending Applications

Proposed Water Rates for 2012 to 2014 (California American Water General Rate Case)

Application:

    Application for Statewide General Rate Case 2012-2014 (Part 1)

    Application for Statewide General Rate Case 2012-2014 (Part 2)

    Application for Statewide General Rate Case 2012-2014 (Part 3)

    Application for Statewide General Rate Case 2012-2014 (Part 4)

Customer Notification of Application

California Statewide General Rate Case Customer Notification - Monterey Water (July, 2010)

    Spanish Translation of Customer Notification (July, 2010)

California Statewide General Rate Case Customer Notification - Monterey Wastewater (July, 2010)

    Spanish Translation of Customer Notification (July, 2010)

California Statewide General Rate Case Customer Notification - Toro (July, 2010)

    Spanish Translation of Customer Notification (July, 2010)

Public Participation Hearings

Customer Notification of PPH

    Spanish Translation of Customer Notification of PPH

Chualar Customer Notification of PPH

 

Application to Review the Recovery Period of WRAM and MCBA

    Customer Notice for Monterey customers - Spanish Translation

 

Application for Cost of Capital Increase

    Customer Notice for Monterey customers - Spanish Translation

    Customer Notice for Monterey Wastewater customers - Spanish Translation

    Customer Notice for Toro customers - Spanish Translation

 

Authority to Implement Moratorium

Application - Application for Order Authorizing and Imposing Moratorium on New Water Service Connections

Public Notice to Implement a Moratorium on New Water Hookups and Expansions

    Spanish Version

Customer Notice of PPH Hearings (Authority to Implement Moratorium) on Monday, Dec 13th

    Spanish VersionAdvice Letter 885

 

San Clemente Dam Application

Customer Public Notice  --- Spanish Customer Public Notice

 

Pending Surcharges 

(Notification of amended application filing in A. 10-01-012 for two proposed surcharges for portions of Monterey District)

The first surcharge composed of two components is to fund the Monterey Peninsula Water Management District’s Carmel River Mitigation Program and Aquifer Storage and Recovery Program. These surcharges would be in lieu of the Monterey Peninsula Water Management District User Fee, which had been collected by California American Water and remitted to the Monterey Peninsula Water Management District from 1983 until July of 2009. Following this, California American Water ceased collecting surcharges pursuant to a CPUC order.

The second surcharge would recover the revenue requirement necessary to offset capital improvement costs for California American Water in order to finance and construct planned aquifer storage and recovery facilities in lieu of “pay as you go” financing by the Monterey Peninsula Water Management District.

Customer Public Notice  --- Spanish Customer Public Notice

 

Monterey Sand City Application

Customer Public Notice --- Spanish Version

 

State Water Resources Control Board Draft Cease and Desist Order for Monterey District

SWRCB Order WR 2009-0600, 4th Quarterly Report for the 2010-2011 Water Year

SWRCB Order WR 2009-0600, 3rd Quarterly Report for the 2010-2011 Water Year

SWRCB Order WR 2009-0600, 2nd Quarterly Report for the 2010-2011 Water Year

SWRCB Order WR 2009-0600, 1st Quarterly Report for the 2010-2011 Water Year

DCDO Presentation (March, 2008)

SWRCB Order WR 2009-0600, Report (10/09 to 9/10)

 

Advice Letters

Advice Letter 929 - National Oceanic and Atmospheric Administration (NOAA) Memorandum Account

Advice Letter 926 - GRC & COC Interim Rates

Advice Letter 922 - PRVMA Highland Tank

Advice Letter 915A - Monterey MPWMD User Fee Memo Account Closure and Surcharge

Advice Letter 915 - Monterey MPWMD User Fee Memo Account Closure and Surcharge

Advice Letter 884 - Affiliate Transaction Ring Fencing

 

Customers can visit their local California American Water office to receive copies of pending applications, advice letters, and previous tariffs.