What We Do For Customers
At American Water, our customers are our number one priority. They tell us what they care about most is water quality, quick response, knowledgeable staff and environmental responsibility. We couldn't agree more. That's why we spend so much of our time and resources focused on these critical areas.
At our core, we are your local water company. We work for you, drawing on the expertise, technology, and innovations that come from being a strong, stable, national company. Maintaining high water quality standards and dependable service is what we deliver to approximately 15 million people in more than 30 states as well as parts of Canada. We are also dedicated to finding ways to do it better.
We also provide wastewater services to a number of customers located across the nation. We take responsibility for all aspects of plant operations and facility and equipment maintenance.