American Water
American Water  
HomeContact UsPress RoomInvestor RelationsCorporate ResponsibilityCareersLearning Center

Contact Us

Customer Service:
1-888-237-1333 or e-mail at

Please call the customer service number for questions or comments about billing, collections, service-related questions, water quality, move-in/move-out notification, changes to your account, water usage and all related matters. Our representatives are available 24/7 to assist you.

For help with My H2O Online, please call 1-888-237-1333.

California American Water Corporate Headquarters
1033 B Avenue, Suite 200
Coronado, CA 92118

California American Water Main Offices
Coronado: 619-522-6360
Imperial Beach: 619-522-6400
Larkfield: 707-542-8329
Monterey: 831-646-3287
Rosemead: 626-614-2500
Sacramento: 916-568-4251
Ventura: 805-498-1266

External Affairs
Director: Kevin Tilden 619-522-6362
Central California Manager: Catherine Bowie 831-646-3208
Northern California Manager: Evan Jacobs 707-495-6135
Southern California Manager: Brian Barreto 626-614-2542

Environmental/Water Quality
Central California Manager: Nina Miller 831-646-3269
Northern California Manager: Travis Peterson 916-568-4220
Southern California Manager: Joe Marcinko 805-498-1266 x2817

Holly Joy 619-522-6380
Karen Logan 619-522-6377