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       California is in its fourth year of a serious drought.  On April 1st, 2015 Governor Jerry Brown renewed his emergency declaration and imposed a mandatory 25 percent statewide water reduction and prohibited water uses.  This means that California needs to reduce water use by 25 percent from2013, the designated base year.  In order to achieve this, a large push for limiting outdoor irrigation has been made with both incentives for lawn removal and penalties for improper irrigation.  In order to help California achieve its reduction goal and mitigate the drought, California American Water has created and implemented a 5 stage Water Shortage Contingency Plan.  All districts are currently in Stage 2.

        Governor Brown’s Executive Order made it clear that the 25% goal would not apply equally to every community throughout the State.  The Water Board released guidelines ranging from 8 - 36 percent, using 2013 water use, for how the 25 percent  target should be applied,.  Communities with high gallons per capita per day (use per person) consumption are being asked to conserve the most whereas communities that already have a low use per person are being asked for smaller reductions. The table below shows the required reduction in each of our communities:

 

 

 

 

 

 

 

California American Water District

Proposed  Target Reduction from 2013 Base Year

Los Angeles County

28%

Monterey

8%

Sacramento

20%

San Diego County

8%

Ventura County

32%

Larkfield District

25%

 

California American Water is here to help customers conserve!

We have programs, services and rebates available at no charge to help our customers, including:

• Water Wise Home and Business Calls – We’ll visit your home or business to perform a complete review of your water use and identify ways you can save more water
• Rebates – For common water saving items like toilets and clothes washers inside and water efficient equipment outside including weather based irrigation control, sprinkler heads and much more.  
• Devices – Need a water efficient showerhead or new hose nozzle?  We have a variety of devices available at no charge including aerators, shower timers, toilet leak detection kits and more.


Statewide Water-Use Restrictions:

  • No watering lawns or landscapes with potable water for 48 hours following or during rainfall
  • No using water to wash hardscapes such as sidewalks or driveways
  • No irrigation runoff or overspray onto streets, sidewalks or driveways
  • No washing a vehicle without a positive shut-off nozzle at the end of the hose
  • No using fountains or decorative water features that DO NOT recirculate water
  • All leaks must be fixed within 72 hours
  • No watering of ornamental grass on public medians
  • Restaurants and other food service establishments can only serve water to customers upon request
  • Hotels and motels must provide guests with the option of choosing not to have towels or linens laundered daily and prominently display notice of this option

Mandatory Sprinkler Irrigation Schedule:

Odd-numbered addresses

Even-numbered addresses

Tuesday and Saturday

Wednesday and Sunday

No watering on Monday, Thursday or Friday. Watering is limited to two days a week

No watering from 9 a.m. to 5 p.m. No watering for more than 15 minutes per station.

 

Conservation Resources Available, we prefer to work with our customers than have violations issued:
California American Water encourages all consumers to voluntarily end non-essential or unauthorized uses of water.  For further information about the Sacramento District conservation programs and services and information about rebates, water surveys, irrigation schedules and other conservation related issues in the Sacramento area please click here.

 

 

Sacramento customers are encouraged to call the Conservation Hotline to report water waste and for more information about our free programs and services.

Sacramento Conservation Hotline: (916) 568-4201

 


Statewide Water-Use Restrictions:

  • No watering lawns or landscapes with potable water for 48 hours following or during rainfall
  • No using water to wash hardscapes such as sidewalks or driveways
  • No irrigation runoff or overspray onto streets, sidewalks or driveways
  • No washing a vehicle without a positive shut-off nozzle at the end of the hose
  • No using fountains or decorative water features that DO NOT recirculate water
  • All leaks must be fixed within 72 hours
  • No watering of ornamental grass on public medians
  • Restaurants and other food service establishments can only serve water to customers upon request
  • Hotels and motels must provide guests with the option of choosing not to have towels or linens laundered daily and prominently display notice of this option

Mandatory Sprinkler Irrigation Schedule:

Odd-numbered addresses

Even-numbered addresses

Tuesday and Saturday

Wednesday and Sunday

No watering on Monday, Thursday or Friday. Watering is limited to two days a week

No watering from 9 a.m. to 5 p.m. No watering for more than 15 minutes per station.

 

Conservation Resources Available as we like to work with our customers rather than issue violations:
California American Water encourages all consumers to voluntarily end non-essential or unauthorized uses of water.  For further information about our conservation programs and services and information about rebates, water surveys, irrigation schedules and other conservation related issues in the Larkfield area please click here.

Larkfield customers are encouraged to call the Conservation number for more information about our free programs and services and to report water waste.

Larkfield Conservation number: (707) 542-1717

 


Statewide Water-Use Restrictions:

  • No watering lawns or landscapes with potable water for 48 hours following or during rainfall
  • No using water to wash hardscapes such as sidewalks or driveways
  • No irrigation runoff or overspray onto streets, sidewalks or driveways
  • No washing a vehicle without a positive shut-off nozzle at the end of the hose
  • No using fountains or decorative water features that DO NOT recirculate water
  • All leaks must be fixed within 72 hours
  • No watering of ornamental grass on public medians
  • Restaurants and other food service establishments can only serve water to customers upon request
  • Hotels and motels must provide guests with the option of choosing not to have towels or linens laundered daily and prominently display notice of this option

Mandatory Sprinkler Irrigation Schedule:

For customers residing in cities of Thousand Oaks and Camarillo

Odd-numbered addresses

Even-numbered addresses

Sunday and Thursday

Saturday and Wednesday

Watering is limited to two days a week

No watering from 9 a.m. to 5 p.m. No watering for more than 15 minutes per station.

 

California American Water is taking unprecedented action to deal with the historic drought, and is offering our customers several tools to help them reduce water use.  One new tool available to residential customers in our Los Angeles and Ventura County service areas is WaterSmart Software which produces a written report on water use each month for residential water customers This free program helps customers track their water usage by sending them Home Water Reports, or HWRs. The software also helps customers compare their monthly water usage to households of a similar size. By viewing their water usage in comparison to other homes, customers can find other means to cut their water use.  With the required 32 percent reduction for Ventura County customers and 28 percent for Los Angeles customers, this program increases customer engagement and can help them track their conservation efforts in a meaningful, localized way.

The WaterSmart Software is a part of behavioral water efficiency which brings awareness to how much water one consumes. According to the California State Water Plan, behavioral water efficiency is considered to be one of the highly recommended water conservation methods. So far, approximately 33,700 customers in the Los Angeles and Ventura County Districts received HWRs in the mail.

Customers participating in the WaterSmart program will also gain access to the WaterSmart website and mobile customer portal, which provide additional personalized information about residents’ household water use as well as household specific water-saving recommendations.  The program is set up to run for one year, with the option of adding two additional years if customer response is positive and drought conditions continue.

As a Los Angeles County or Ventura County District customer, you will receive a welcome letter in the mail or through email (if we have your email on file – e.g. through H2O Online) notifying you that you have been enrolled in this program and inviting you to take a short survey about your household (how many people live in your house, do you irrigate your outdoor landscape, etc.).

The welcome letter/email is generated by WaterSmart, but has both the California American Water and the WaterSmart logo on the letterhead. Regardless if you complete the voluntary survey or not, you will receive monthly reports (bi-monthly during winter months) that will show your monthly usage and how it compares to similar households in your district.

 

Conservation Resources Available as we like to work with our customers rather than issue violations:
California American Water encourages all consumers to voluntarily end non-essential or unauthorized uses of water.  For further information about our conservation programs and services and information about rebates, water surveys, irrigation schedules and other conservation related issues in the Ventura area please click here.

Ventura customers are encouraged to call the Conservation number for more information about our free programs and services and to report water waste.

Ventura County Conservation Hotline: (805) 498-1266, ext. 2809

 

 


Statewide Water-Use Restrictions:

  • No watering lawns or landscapes with potable water for 48 hours following or during rainfall
  • No using water to wash hardscapes such as sidewalks or driveways
  • No irrigation runoff or overspray onto streets, sidewalks or driveways
  • No washing a vehicle without a positive shut-off nozzle at the end of the hose
  • No using fountains or decorative water features that DO NOT recirculate water
  • All leaks must be fixed within 72 hours
  • No watering of ornamental grass on public medians
  • Restaurants and other food service establishments can only serve water to customers upon request
  • Hotels and motels must provide guests with the option of choosing not to have towels or linens laundered daily and prominently display notice of this option

Mandatory Sprinkler Irrigation Schedule:

For California American Water customers in our Los Angeles County service district

Odd-numbered addresses

Even-numbered addresses

Tuesday and Friday

Monday and Thursday

Watering is limited to two days a week

No watering from 9 a.m. to 5 p.m. No watering for more than 15 minutes per station.

 for more information, please see above

 

Conservation Resources Available as we like to work with our customers rather than issue violations:
California American Water encourages all consumers to voluntarily end non-essential or unauthorized uses of water.  For further information about our conservation programs and services and information about rebates, water surveys, irrigation schedules and other conservation related issues in the Los Angeles area please click here.

Los Angeles customers are encouraged to call the Conservation Hotline for more information about our free programs and services and to report water waste.

Los Angeles County Conservation Hotline: (626) 614-2536

 

 


Statewide Water-Use Restrictions:

  • No watering lawns or landscapes with potable water for 48 hours following or during rainfall
  • No using water to wash hardscapes such as sidewalks or driveways
  • No irrigation runoff or overspray onto streets, sidewalks or driveways
  • No washing a vehicle without a positive shut-off nozzle at the end of the hose
  • No using fountains or decorative water features that DO NOT recirculate water
  • All leaks must be fixed within 72 hours
  • No watering of ornamental grass on public medians
  • Restaurants and other food service establishments can only serve water to customers upon request
  • Hotels and motels must provide guests with the option of choosing not to have towels or linens laundered daily and prominently display notice of this option

Mandatory Sprinkler Irrigation Schedule:

For customers residing in cities of Coronado, Imperial Beach and South San Diego

Odd-numbered addresses

Even-numbered addresses

Sunday and Thursday

Saturday and Wednesday

Apartments, Businesses and Condos are allowed to water Monday and Friday

Watering is limited to two days a week

No watering from 9 a.m. to 5 p.m. No watering for more than 15 minutes per station.

 

Conservation Resources Available as we like to work with our customers rather than issue violations:
California American Water encourages all consumers to voluntarily end non-essential or unauthorized uses of water.  For further information about our conservation programs and services and information about rebates, water surveys, irrigation schedules and other conservation related issues in the San Diego area please click here.

San Diego customers are encouraged to call the Conservation Hotline for more information about our free programs and services and to report water waste.

San Diego County Conservation Hotline: (619) 522-6407

 

 

Monterey

For all customers in the Monterey district
Watering is limited Wednesday and Saturday
No watering from 9 a.m. to 5 p.m.


For customers in Ambler Park, Chualar, Garrapata, Ralph Lane & Toro:

  • The area is served with groundwater

For main system customers in Carmel, Carmel Valley, Del Rey Oaks, Pacific Grove, Pebble Beach, Monterey, Sand City & Seaside:

California American Water’s Monterey customers within the Monterey Peninsula Water Management District’s (MPWMD) boundaries are in Stage 1 of the emergency conservation plan which requires the following:
• Waste caused by correctable leaks, breaks or malfunctions must be corrected immediately.  This loss of drinkable water may be cited as water waste after a reasonable period of time has passed in which the leak or malfunction could have been corrected.  Exceptions may be granted by the General Manager for corrections which are not feasible or practical.
• Watering turf, lawns, gardens or ornamental landscaping before 9:00 a.m. and after 5:00  p.m. If watering between these hours, it must be done by drip irrigation or hand watering with trigger nozzles. (Exceptions shall be made by the General Manager for professional gardeners who must water between 9:00 a.m. and 5:00 p.m.).
Additional Landscape Irrigation Restrictions in the main California American Water system:  Unless watering is by drip irrigation, through a hand-held hose with a trigger nozzle, or performed by a professional gardener or landscaper, the following schedules apply:

o Properties water after 5 p.m. and before 9 a.m. on Saturdays and Wednesdays only.  
o Avoid excessive water use which allows surplus to run to waste, including the use of drinking water for washing buildings, structures, driveways, patios, parking lots, tennis courts, or other hard surfaced areas, except in cases where health or safety are at risk.
o All non-residential water users within the District, must have low-flow showerheads and faucet aerators (2.5 gallons per minute), and all toilets that use 3.5 gallons per flush must have a one-gallon reduction device installed, with the following exception:
o ***Visitor-serving commercial facilities (including all hotels, motels, restaurants, convention/meeting facilities, and service stations) must have ultra-low flush toilets (1.6 gallons-per-flush maximum).
o Drinking water must be requested by the customer at a restaurant, hotel, café, cafeteria or other public place where food is sold, served or offered for sale.  Water should not be provided unless specifically requested by the customer.
o Swimming pools or spas should not be drained or refilled except (a) to prevent or correct structural damage or to comply with public health regulations, or (b) upon prior approval of the General Manager.
o Wash private vehicles using a trigger nozzle to reduce water use and runoff.  Commercial aircraft, cars, buses, boats, trailers or other commercial vehicles must be washed at a commercial or fleet vehicle or boat washing facility operated at a fixed location where equipment using water is properly maintained to avoid wasteful use.
o Commercial car washes must recycle at least 50 percent of the potable water used per cycle.
o Fountains, ponds, lakes or other ornamental water uses must recycle water if the water is from a potable source.
o Water used for more than minimal landscaping, as defined in the landscaping regulations of the jurisdiction or as described in Article 10.8 of the California Government Code, is considered wasteful.
o Unmetered hydrant water use by individuals, other than for fire suppression or utility system maintenance purposes, requires approval of the MPMWD General Manager.
o Potable water must not be used for street cleaning.
o The use of large quantities of drinking water for dust control or earth compaction requires prior written approval of the General Manager.  The use of non-potable water or other methods of dust control are encouraged.
o Water may not be transported from the Monterey Peninsula Water Resources System without prior written authorization from the MPWMD.  Emergency or health related situations are exempt from this provision in accordance with Rule 168 (Water Rationing Variance).

  • The following activities are not considered water waste:

o Flow resulting from firefighting or essential inspection of fire hydrants
o Water applied to abate spills of flammable or otherwise hazardous materials, where water application is the appropriate methodology;
o Water applied to prevent or abate health, safety, or accident hazards when alternate methods are not available;
o Storm runoff;
o Flow from fire training activities during Stage 1 Water Conservation through Stage 3 Water Conservation;
o Reasonable quantities of water applied as dust control as required by the Monterey Bay Unified Air Pollution Control Agency, except when prohibited by Regulation XV.

To report water waste call The Monterey Peninsula Water Management District Water Waste Hotline at (831) 658-5653
For more information on conservation and rebates please visit http://www.montereywaterinfo.com