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California Drought Update – Mandatory Outdoor Water Restrictions in Effect  


On August 14, 2014 the California Public Utilities Commission (CPUC) issued a Resolution requiring all Class A and B water utilities to assist in assuring compliance of the State Water Resources Control Board (SWRCB) prohibited uses of outdoor water.  California American Water will continue to issue our Voluntary Conservation Program (Rule 14.1) in accordance with the CPUC while restricting specific outdoor water use as required by the SWRCB.

California American Water will not be issuing fines to customers, however, the Resolution states that we must track and report water waste violations and report them to appropriate law enforcement and government agencies, as they will be responsible for issuing fines should they choose to do so.

The Board has determined that the following water use activities by water utility customers are PROHIBITED:

1. The application of potable water to outdoor landscapers in a manner that causes runoff such that water flows onto adjacent property, non-irrigated areas, private and public walkways, roadways, parking lots, or structures.

2. The use of a hose that dispenses potable water to wash a motor vehicle, except where the hose is fitted with a shut-off nozzle or device attached to it that causes it to cease dispensing water immediately when not in use.

3. The application of potable water to driveways and sidewalks.

4. The use of potable water in a fountain or other decorative water feature, except where the water is part of the recirculating system.

Violations of any of these four prohibited water use activities is a civil or criminal infraction punishable by a fine of up to $500 for each day in which the violation occurs.  Violators may also result in the utility’s installation of flow restrictors or the shut off of water service.

Below you will find a summary of our voluntary conservation program (referred to as California Public Utilities Commission (CPUC) Rule 14.1, prohibited outdoor water use activities as mandated by the SWRCB and a summary of how each California American Water District has been affected by the statewide drought:

Voluntary Conservation Program (Rule 14.1) and SWRCB Mandatory Water Restrictions

In accordance with California Public Utilities Commission (CPUC) Rule 14.1, and the State Water Resources Control Board (SWRCB) California American Water will continue to issue our voluntary conservation program, aimed at reducing water usage while restricting specific outdoor water use as required by the SWRCB.  The CPUC authorizes water utilities to implement voluntary conservation measures when the utility determines water supplies may be insufficient to meet customer demands.

If you are a Northern California customer and would like to view a current copy of CPUC Rule 14.1 please click here.

If you are a Southern California customer and would like to view a current copy of CPUC Rule 14.1 please click here.

 

Sacramento

The Sacramento district is primarily served by groundwater.  At this time, California American Water continues to implement voluntary 20 percent water reduction measures, asking our customers to restrict non-essential or unauthorized uses of water.  For a full list of non-essential and unauthorized uses of water please click here:

California American Water has been ordered by the CPUC to assist in assuring compliance of  the SWRCB prohibited uses of water, requiring that we must track and report water waste violations and report them to appropriate law enforcement and government agencies, as they will be responsible for issuing fines should they choose to do so.

The Board has determined that the following water use activities by water utility customers are PROHIBITED:

1. The application of potable water to outdoor landscapers in a manner that causes runoff such that water flows onto adjacent property, non-irrigated areas, private and public walkways, roadways, parking lots, or structures.

2. The use of a hose that dispenses potable water to wash a motor vehicle, except where the hose is fitted with a shut-off nozzle or device attached to it that causes it to cease dispensing water immediately when not in use.

3. The application of potable water to driveways and sidewalks.

4. The use of potable water in a fountain or other decorative water feature, except where the water is part of the recirculating system.


Conservation Resources Available:
California American Water encourages all consumers to voluntarily end non-essential or unauthorized uses of water.  For further information about our conservation programs and services and information about rebates, water surveys, irrigation schedules and other conservation related issues in the Sacramento area please click here

Sacramento customers are encouraged to call the Conservation Hotline to report water waste and for more information about our free programs and services.

Sacramento Conservation Hotline: (916) 568-4201

 

Larkfield

The Larkfield district is served with groundwater and purchased water.  It is possible that additional restrictions on purchased water and water use will be enacted later this year.  At this time, California American Water continues to implement voluntary 20 percent water reduction measures, asking our customers to restrict non-essential or unauthorized uses of water.  For a full list of non-essential and unauthorized uses of water please click here:

California American Water has been ordered by the CPUC to assist in assuring compliance of  the SWRCB prohibited uses of water, requiring that we must track and report water waste violations and report them to appropriate law enforcement and government agencies, as they will be responsible for issuing fines should they choose to do so.

The Board has determined that the following water use activities by water utility customers are PROHIBITED:

1. The application of potable water to outdoor landscapers in a manner that causes runoff such that water flows onto adjacent property, non-irrigated areas, private and public walkways, roadways, parking lots, or structures.

2. The use of a hose that dispenses potable water to wash a motor vehicle, except where the hose is fitted with a shut-off nozzle or device attached to it that causes it to cease dispensing water immediately when not in use.

3. The application of potable water to driveways and sidewalks.

4. The use of potable water in a fountain or other decorative water feature, except where the water is part of the recirculating system.


Conservation Resources Available:
California American Water encourages all consumers to voluntarily end non-essential or unauthorized uses of water.  For further information about our conservation programs and services and information about rebates, water surveys, irrigation schedules and other conservation related issues in the Larkfield area please click here

Larkfield customers are encouraged to call the Conservation Hotline to report water waste and for more information about our free programs and services.

Larkfield Conservation Hotline: (707) 542-1717

 

Ventura

The Ventura County district is served with purchased water.  It is likely that additional restrictions on purchased water and water use will be enacted later this year.   At this time, California American Water continues to implement voluntary 20 percent water reduction measures, asking our customers to restrict non-essential or unauthorized uses of water.  For a full list of non-essential and unauthorized uses of water please click here:

California American Water has been ordered by the CPUC to assist in assuring compliance of  the SWRCB prohibited uses of water, requiring that we must track and report water waste violations and report them to appropriate law enforcement and government agencies, as they will be responsible for issuing fines should they choose to do so.

The Board has determined that the following water use activities by water utility customers are PROHIBITED:

1. The application of potable water to outdoor landscapers in a manner that causes runoff such that water flows onto adjacent property, non-irrigated areas, private and public walkways, roadways, parking lots, or structures.

2. The use of a hose that dispenses potable water to wash a motor vehicle, except where the hose is fitted with a shut-off nozzle or device attached to it that causes it to cease dispensing water immediately when not in use.

3. The application of potable water to driveways and sidewalks.

4. The use of potable water in a fountain or other decorative water feature, except where the water is part of the recirculating system.

Conservation Resources Available:
California American Water encourages all consumers to voluntarily end non-essential or unauthorized uses of water.  For further information about our conservation programs and services and information about rebates, water surveys, irrigation schedules and other conservation related issues in the Ventura area please click here

Ventura customers are encouraged to call the Conservation Hotline to report water waste and for more information about our free programs and services.

Ventura County Conservation Hotline: 805-498-1266, ext. 2809

 

Los Angeles

The Los Angeles County district is served with groundwater and purchased water.  It is likely that additional restrictions on purchased water and water use will be enacted later this year.  At this time, California American Water continues to implement voluntary 20 percent water reduction measures, asking our customers to restrict non-essential or unauthorized uses of water.  For a full list of non-essential and unauthorized uses of water please click here:

California American Water has been ordered by the CPUC to assist in assuring compliance of  the SWRCB prohibited uses of water, requiring that we must track and report water waste violations and report them to appropriate law enforcement and government agencies, as they will be responsible for issuing fines should they choose to do so.

The Board has determined that the following water use activities by water utility customers are PROHIBITED:

1. The application of potable water to outdoor landscapers in a manner that causes runoff such that water flows onto adjacent property, non-irrigated areas, private and public walkways, roadways, parking lots, or structures.

2. The use of a hose that dispenses potable water to wash a motor vehicle, except where the hose is fitted with a shut-off nozzle or device attached to it that causes it to cease dispensing water immediately when not in use.

3. The application of potable water to driveways and sidewalks.

4. The use of potable water in a fountain or other decorative water feature, except where the water is part of the recirculating system.

Conservation Resources Available:
California American Water encourages all consumers to voluntarily end non-essential or unauthorized uses of water.  For further information about our conservation programs and services and information about rebates, water surveys, irrigation schedules and other conservation related issues in the Los Angeles area please click here

Los Angeles customers are encouraged to call the Conservation Hotline to report water waste and for more information about our free programs and services.

Los Angeles County Conservation Hotline: 626-614-2536

 

San Diego

The San Diego County district is served with purchased water. It is likely that additional restrictions on purchased water and water use will be enacted later this year.  At this time, California American Water continues to implement voluntary 20 percent water reduction measures, asking our customers to restrict non-essential or unauthorized uses of water.  For a full list of non-essential and unauthorized uses of water please click here:

California American Water has been ordered by the CPUC to assist in assuring compliance of  the SWRCB prohibited uses of water, requiring that we must track and report water waste violations and report them to appropriate law enforcement and government agencies, as they will be responsible for issuing fines should they choose to do so.

The Board has determined that the following water use activities by water utility customers are PROHIBITED:

1. The application of potable water to outdoor landscapers in a manner that causes runoff such that water flows onto adjacent property, non-irrigated areas, private and public walkways, roadways, parking lots, or structures.

2. The use of a hose that dispenses potable water to wash a motor vehicle, except where the hose is fitted with a shut-off nozzle or device attached to it that causes it to cease dispensing water immediately when not in use.

3. The application of potable water to driveways and sidewalks.

4. The use of potable water in a fountain or other decorative water feature, except where the water is part of the recirculating system.

Conservation Resources Available:
California American Water encourages all consumers to voluntarily end non-essential or unauthorized uses of water.  For further information about our conservation programs and services and information about rebates, water surveys, irrigation schedules and other conservation related issues in the San Diego area please click here

San Diego customers are encouraged to call the Conservation Hotline to report water waste and for more information about our free programs and services.

San Diego County Conservation Hotline: 619-522-6407

 

Monterey

For customers in Ambler Park, Chualar, Garrapata, Ralph Lane & Toro:

  • The area is served with groundwater
  • Customers can view a full list of non-essential and unauthorized uses of water by visiting our website, www.californiaamwater.com.
  • Customers can call the Monterey Conservation Hotline at (831) 646-3205 for information about our conservation programs and services and information about rebates, water surveys, irrigation schedules and other conservation related issues in the Monterey County area.

For main system customers in Carmel, Carmel Valley, Del Rey Oaks, Pacific Grove, Pebble Beach, Monterey, Sand City & Seaside:

California American Water’s Monterey customers within the Monterey Peninsula Water Management District’s (MPWMD) boundaries are in Stage 1 of the emergency conservation plan which require the following:

  • Waste caused by correctable leaks, breaks or malfunctions must be corrected immediately.  This loss of drinkable water may be cited as water waste after a reasonable period of time has passed in which the leak or malfunction could have been corrected.  Exceptions may be granted by the General Manager for corrections which are not feasible or practical.
  • Water turf, lawns, gardens or ornamental landscaping before 9:00 a.m. and after 5:00  p.m. If watering between these hours, it must be done by drip irrigation or hand watering with trigger nozzles. (Exceptions shall be made by the General Manager for professional gardeners who must water between 9:00 a.m. and 5:00 p.m.).
  • Additional Landscape Irrigation Restrictions in the main California American Water system:  Unless watering is by drip irrigation, through a hand-held hose with a trigger nozzle, or performed by a professional gardener or landscaper, the following schedules apply:
    • Properties water after 5 p.m. and before 9 a.m. on Saturdays and Wednesdays only.  
    • Avoid excessive water use which allows surplus to run to waste, including the use of drinking water for washing buildings, structures, driveways, patios, parking lots, tennis courts, or other hard surfaced areas, except in cases where health or safety are at risk.
    • All non-residential water users within the District, must have low-flow showerheads and faucet aerators (2.5 gallons per minute), and all toilets that use 3.5 gallons per flush must have a one-gallon reduction device installed, with the following exception:
    • ***Visitor-serving commercial facilities (including all hotels, motels, restaurants, convention/meeting facilities, and service stations) must have ultra-low flush toilets (1.6 gallons-per-flush maximum).
    • Drinking water must be requested by the customer at a restaurant, hotel, café, cafeteria or other public place where food is sold, served or offered for sale.  Water should not be provided unless specifically requested by the customer.
    • Swimming pools or spas should not be drained or refilled except (a) to prevent or correct structural damage or to comply with public health regulations, or (b) upon prior approval of the General Manager.
    • Wash private vehicles using a trigger nozzle to reduce water use and runoff.  Commercial aircraft, cars, buses, boats, trailers or other commercial vehicles must be washed at a commercial or fleet vehicle or boat washing facility operated at a fixed location where equipment using water is properly maintained to avoid wasteful use.
    • Commercial car washes must recycle at least 50 percent of the potable water used per cycle.
    • Fountains, ponds, lakes or other ornamental water uses must recycle water if the water is from a potable source.
    • Water used for more than minimal landscaping, as defined in the landscaping regulations of the jurisdiction or as described in Article 10.8 of the California Government Code, is considered wasteful.
    • Unmetered hydrant water use by individuals, other than for fire suppression or utility system maintenance purposes, requires approval of the MPMWD General Manager.
    • Potable water must not be used for street cleaning.
    • The use of large quantities of drinking water for dust control or earth compaction requires prior written approval of the General Manager.  The use of non-potable water or other methods of dust control are encouraged.
    • Water may not be transported from the Monterey Peninsula Water Resources System without prior written authorization from the MPWMD.  Emergency or health related situations are exempt from this provision in accordance with Rule 168 (Water Rationing Variance).
  • The following activities are not considered water waste:
    • Flow resulting from firefighting or essential inspection of fire hydrants
    • Water applied to abate spills of flammable or otherwise hazardous materials, where water application is the appropriate methodology;
    • Water applied to prevent or abate health, safety, or accident hazards when alternate methods are not available;
    • Storm run‑off;
    • Flow from fire training activities during Stage 1 Water Conservation through Stage 3 Water Conservation; 
    • Reasonable quantities of water applied as dust control as required by the Monterey Bay Unified Air Pollution Control Agency, except when prohibited by Regulation XV.
  • To report water waste call The Monterey Peninsula Water Management District Water Waste Hotline at (831) 658-5653


Conservation Services Available to Customers:

Our water efficiency and conservation programs are among the best in the region and are free to our customers.  Some of our no-charge conservation services include:

  • Water-saving devices to all customers in all districts.
  • Water Wise Home Survey for home and business - California American Water staff or contractors will visit your home or business to help identify ways to save water at no charge.
  • Rebates for toilets, washing machines, irrigation timers, turf removal and more.
  • Devices including low flow showerheads, aerators and garden hose nozzles.