American Water
American Water  
Corporate Responsibility
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For American Water, the only way to do business is responsibly: delivering greater value to customers, building strong communities, developing the potential of water industry innovation, and leveraging the expertise and dedication of our employees.

Our Approach

Our approach graphic

Our focus is safe, clean, affordable water, for generations to come. We address the challenges and opportunities through strategic approaches in four key areas: Our Environment, Our Customers, Our Communities, and Our Workplace.

Our Approach

ESG Investors Gateway

Our business is built upon a foundation of good business ethics, social responsibility and strong governance. Find out more, in our comprehensive performance reports.

ESG Investors Gateway

Meet Our CEO

“Water is essential: we need it for life. American Water’s vision is to be the trusted steward of your precious resource.”

Susan Story, President and CEO, American Water

A Better Tomorrow

Explore this website to read about American Water’s initiatives to help build a better tomorrow:

Debra Vernon, Corporate Responsibility, (619) 522-6374, debra.vernon@amwater.com