Employee Health and Wellness
American Water is committed to helping our employees adopt healthy lifestyles both at home and at work. Our goal is to encourage and help employees to take personal responsibility for their health and well-being.
The company provides its employees and their families with comprehensive health care, dental, vision and prescription drug coverage. It also offers employees access to a number of innovative care management programs, designed to advance health care quality and improve health outcomes.
Examples include health club membership subsidies or discounts, health screenings and immunizations. The company also offers flexible working arrangements, designed to help employees balance work and family commitments, and help American Water attract and retain the best people, as well as use resources more efficiently.
Healthy Solutions, American Water’s employee wellness program, was launched in 2010 to increase personal health awareness among employees, engage them in proactive health improvement activities, and help ensure the continued viability of the company’s employee benefit plans by reducing health-related costs.
The programhelps employees tackle significant issues such as stress management and work-life balance. It also provides resources, information, motivation and support to help employees make healthy choices, minimize health risks, identify specific health-improvement opportunities,manage chronic conditions and get access to comprehensive care.
American Water encourages its employees and their dependents to complete the Healthy Solutions online health risk assessment, designed to measure health and lifestyle risks. Employees who take the 20-minute Wellness Assessment receive immediate feedback on their health risks and a list of targeted health priorities. They also receive quick links to more in-depth information and guidance on making healthy decisions.
The program offers telephonic and online coaching, seminars, wellness challenges, and healthy living programs. Employees can choose the activities that best meet their needs and earn wellness credits redeemable for cash incentives.
Counseling and Education
American Water also offers assistance to employees addressing personal difficulties or major life challenges through its Employee Assistance Program. This free service provides employees with confidential counseling and emotional support, health advice and support tools.