American Water
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Contact Us

Customer Service:
888.237.1333 or e-mail at infohi@amwater.com

Hours of Operation:  Monday through Friday, 7 a.m. to 7 p.m.
Our self-service tool, My H2O Online, is available anytime for account information, payments and turning water service on and off (residential only) at amwater.com/myh2o. 

In case of EMERGENCY, contact us 24 hours a day, 7 days a week, 365 days a year.
Water emergencies don't keep business hours.  We're available 24/7 to assist you.

 

Hawaii American Water Main offices:
Honolulu 888.237.1333

For help with My H2O Online, please call 1.888.237.1333.

External Affairs:
Kevin Tilden 619.435.7402 Director
Catherine Bowie 831.646.3208 External Affairs Manager

Procurement:
Karen Logan 619.435.7422

Human Resources:
Lilian Wilkirson 619.435-7409

American Water Contacts

Customer Service
Please choose your state from the list below for a quick link to contact information for your state.

California American Water  Hawaii American Water  Illinois American Water  Indiana American Water  Iowa American Water  Kentucky American Water  Maryland American Water  Michigan American Water  Missouri American Water  New Jersey American Water  New York American Water   Pennsylvania American Water  Tennessee American Water  Virginia American Water  West Virginia American Water 

Customer Service Feedback Form

For Media or External Affairs Inquiries, click here to locate your state's External Affairs Representative.

For General Inquiries
Please contact our Corporate Headquarters:
1025 Laurel Oak Road
Voorhees, NJ 08043
856-346-8200

Investor Relations
Please click here to contact our Investor Relations department or call 1-856-566-4005.