Welcome to Iowa American Water
Iowa American Water is your local water company.
Our lives revolve around water. It’s somehow involved in everything thing we do, everything we use. We are experts in water service and wastewater treatment.
In Iowa, we serve over 200,000 people in six communities, supplying high quality water and wastewater service. We abide by regulations, invest in our vast infrastructure, educate our customers on wise water use, and help out where we can in our cities and towns.
In Iowa, the Iowa Utilities Board (IUB) sets rules and we carefully follow them. Those regulations are what help to ensure that everyone is receiving high quality water service at a fair price. All increases in service rates are directly related to the cost of providing high quality service and are subject to a public review process and approval by the IUB.
Iowa American Water follows strict regulations created by the United States Environmental Protection Agency (USEPA) that help to provide high quality drinking water. Because we work in cooperation with the USEPA and the Iowa Department of Natural Resources to help in the development of national drinking water standards, we are often years ahead of the industry in implementing regulations.
Iowa American Water is committed to delivering high quality water to all of our customers. In Iowa, we conduct over 5,000 tests per year for about 100 potential contaminants, checking drinking water quality at every stage of the water treatment and delivery process.