Hours of Operation: Monday through Friday, 7 a.m. to 7 p.m.
In case of EMERGENCY, contact us 24 hours a day, 7 days a week, 365 days a year.
For Village of Bolingbrook customers: you have a new call center phone number: (855) 705-8435. Our new call center hours of operation will be 7 a.m. to 8 p.m. (Monday – Friday) and 8 a.m. to 4:30 p.m. (Saturday). Customers can call with questions related to your bill, to schedule a service visit, or to set up an appointment to turn your water service on or off. For emergencies, customers can call the new toll-free number, (855) 705-8435, at any time.
For help with My H2O Online, please call 1.800.422.2782.
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For Media or External Affairs Inquiries, click here to locate your state's External Affairs Representative.
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