American Water
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Investing In Our Communities

Investing in our infrastructure is critical to our mission of serving our customers quality and reliable water and wastewater service.  The United States Environmental Protection Agency (USEPA) estimates that approximately $384 billion in improvements to drinking water infrastructure is needed by 2030 for systems to continue providing safe drinking water to 297 million Americans.  More than $300 billion is needed for upgrades to wastewater facilities.

The USEPA identifies investments needed for thousands of miles of pipes and thousands of treatment plants, storage tanks and water distribution systems, which are all vital to public health and the economy.  We intend to invest capital prudently to enable us to continue to provide essential services to our regulated water and wastewater utility customers.

We have a strong and ongoing commitment to investing in infrastructure and keeping it updated and we are committed to delivering excellent service that our customers depend upon at an exceptional value. Tap water is a remarkable value compared to any other utilities today. With few exceptions, water service remains the lowest utility bill that a household will pay.

In fact, in Illinois alone, we have invested over $238 million since 2000 to improve service to our customers. Every year, we deliver system improvements to the communities we serve – from extending water mains to replacing meters and hydrants to upgrading plant equipment.

Water Works - An update on water utility infrastructure

Illinois American Water Water Works newsletter is a bi-annual brief designed to provide community leaders with key information regarding our region’s water infrastructure and its vital role in job creation and retention.You will find summaries of current water infrastructure investment projects and examples of Illinois American Water community development efforts.

Interurban Water Works

Peoria Water Works

Champaign Water Works

Chicago Metro Water Works