American Water
American Water  
HomeAbout UsContact UsCareersInvestor RelationsCorporate ResponsibilityPress RoomLearning Center

Customer Service

About Us

Water Quality & Stewardship

Learning Center

Working With Us

Contact Us

Customer Service:
1.800.422.2782
infoil@amwater.com

Main office:
Illinois American Water
300 North Water Works Drive
Belleville, IL 62223

For help with My H2O Online, please call 1.800.422.2782.

News Media and Community Relations:
Illinois – Peoria, Pekin, Lincoln, Metro East (including Alton, Cairo, Belleville)
Pontiac, Streator, Sterling
Karen Cotton
External Affairs Manager
309.566.4126

Chicago Metro Area, Champaign
Karen Cotton
External Affairs Manager
309.566.4126

Government Affairs
Timothy Leahy
Director of Government Affairs
630-739-8835
timothy.leahy@amwater.com

Procurement
Bob Maul C.P.M.
Western Division Lead
Supply Chain Manager
727 Craig Road
St. Louis Missouri 63141
314-996-2323
bob.maul@amwater.com

Human Resources
314-996-2332

Business Development
Chris Johnson
Senior Manager Business Development
630-739-8859
chris.johnson@amwater.com

American Water Contacts

Customer Service
Please choose your state from the list below for a quick link to contact information for your state.

Arizona American Water  California American Water  Hawaii American Water  Illinois American Water  Indiana American Water  Iowa American Water  Kentucky American Water  Long Island American Water  Maryland American Water  Michigan American Water  Missouri American Water  New Jersey American Water  New Mexico American Water  Ohio American Water  Pennsylvania American Water  Tennessee American Water  Texas American Water  Virginia American Water  West Virginia American Water 

Customer Service Feedback Form

For Media or External Affairs Inquiries, click here to locate your state's External Affairs Representative.

For General Inquiries
Please contact our Corporate Headquarters:
1025 Laurel Oak Road
Voorhees, NJ 08043
856-346-8200

American Water Business Development
Mark Strauss
Senior Vice President
Corporate & Business Development
1025 Laurel Oak Road
Voorhees, NJ 08043
856-346-8200

Investor Relations
Please click here to contact our Investor Relations department or call 1-856-566-4005.