Hours of Operation: Monday through Friday, 7 a.m. to 7 p.m.
Our self-service tool, My H2O Online, is available anytime for account information, payments and turning water service on and off (residential only) at amwater.com/myh2o.
In case of EMERGENCY, contact us 24 hours a day, 7 days a week, 365 days a year.
Water emergencies don't keep business hours. We're available 24/7 to assist you.
Illinois American Water
300 North Water Works Drive
Belleville, IL 62223
For help with My H2O Online, please call 1.800.422.2782.
News Media and Community Relations:
External Affairs Manager
Director of Government Affairs
Bob Maul C.P.M.
Western Division Lead
Supply Chain Manager
727 Craig Road
St. Louis Missouri 63141
Mobile Education Center
For reserving the mobile education center only.
Request for donations or sponsorships, contact Community Relations
Senior Manager Business Development