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Water Conservation

Indiana American Water is constantly looking to ensure water is available for future generations. Part of our commitment includes helping our customers understand what they can do to help. We communicate with our customers in a variety of ways, through information in customer bills, in our newsletters, and here on the Indiana American Water website.

Making water conservation part of your daily routine will save both water and money every day.

Be Water Wise

At Indiana American Water we are committed to using our most precious resource wisely. With some small changes described in this brochure, customers can be part of
this commitment while managing their water bills. Wise water use ensures that our water needs will be met and also helps protect our water
resources from the threat of pollution. Attached 

Here are a few other easy tips you can follow:

Outside your home:

  • Water your lawn only when it needs it. An easy way to tell if your lawn needs water is to simply walk across the grass. If you leave footprints, it’s time to water.
  • Make the most of your watering by watering in the early morning. As much as 30 percent of water can be lost to evaporation by watering during midday.
  • Plan for fewer, deep-soaking waterings to encourage deep root growth and stronger turf.
  • Set your lawn mower one notch higher to make your lawn more drought-tolerant.
  • Use drip irrigation hoses to water plants, and water in the early morning or evening.
  • Consider using porous pavement (gravel is a good example) instead of asphalt for driveways and walkways, the rain will soak into the soil instead of running off and contributing to erosion.
  • Use a broom instead of a hose to clean your sidewalk, driveway, or patio.
  • Plant appropriately for your local climate. Check with local nurseries for non-invasive, drought-tolerant plants.
  • Check your water meter before and after a two-hour period when no water is being used. If the meter changes at all, you probably have a leak.

Inside your home:

  • Run dishwashers and clothes washers only when they are full. If you have a water-saver cycle, use it.
  • Adjust the water level of your clothes washer so it matches your load size.
  • Regularly check your toilet, faucets, and pipes for leaks. Indiana American Water offers leak detection kits, which are available by calling the Indiana American Water Customer Service Center at 1.800.678.6301 or by clicking here for a downloadable .pdf version. If you find a leak, have it fixed as soon as possible.

Leak Detection Kit (pdf)

  • Consider water and energy-efficient appliances. The USEPA reports that EPA-certified Energy Star washing machines may use 35% less water per load. Water-saving shower heads, toilets and faucet aerators can also help cut your water usage.
  • Insulate exposed water pipes with pre-slit foam insulation. You’ll enjoy hot water faster and avoid wasting water while it heats up.
  • Keep a bottle of cold tap water in the refrigerator. You’ll avoid the cost and environmental impact of bottled water and you’ll have cold water available in the summer without running the faucet.
  • Turn off the tap while brushing your teeth or washing dishes in the sink.

At Indiana American Water, we are committed to conserving our most precious resource. With some small changes, you can be a part of this commitment while lowering your water bill.


Education Toolkit

A lot goes into providing high-quality and reliable water and wastewater services around the clock. Behind the scenes, scientists, environmentalists, and water quality experts are working hard to make sure our customers have the high-quality water they need and expect.

Learning about water – where it comes from, how it is treated and delivered, and what is required to keep it flowing – is key to understanding the value of water and the expert level of service that American Water customers receive every day.

We invite you to download and use our Education Toolkit in classrooms, at community events or even in your own home. The toolkit consists of 12 lesson plans to help teach young people about the importance of water in their lives and how to conserve it for future generations.

Teachers and parents, we've developed a package of information just for you. It was created specifically for educating kids about water and what goes into its treatment and delivery. It's educational and fun.


America on Tap

America on Tap is our yearlong effort to make a difference for the environment by helping to reduce the consumption of bottled water. 85% of plastic bottles end up in landfills. It takes 1,000 years for the average plastic bottle to biodegrade. Reducing the amount of disposable water bottles purchased can have a direct effect on the amount of bottles that ultimately ends up in landfills.