Welcome to Indiana American Water

Indiana American Water is your local water and wastewater company.

Our lives revolve around water. It’s somehow involved in everything thing we do, everything we use. We are experts in water service and wastewater treatment.

In Indiana, we put that knowledge to work for customers every day – treating water from diverse sources – from Wildcat Creek to Lake Michigan to local wellfields. Within our 37 water treatment plants across the state, the process is tailored to local water resources and community needs.

We serve about 1.2 million people, in 126 communities, supplying high quality water and wastewater service. We abide by regulations, invest in our vast infrastructure, develop industry innovations, educate our customers on wise water use, and help out where we can in the cities and towns we serve.

Because water is such an integral part of life, we take pride in taking care of it.

In Indiana, the Indiana Utility Regulatory Commission sets the rules and we carefully follow them. Those regulations help to ensure that everyone is receiving high quality water and wastewater service at a fair price. All increases in service rates are directly related to the cost of providing high quality service and are subjected to a public review process and comprehensive review and approval by the Indiana Utility Regulatory Commission.

In all of our operations, Indiana American Water follows strict regulations created by the United States Environmental Protection Agency (USEPA) that help to provide high quality drinking water. Because we work in cooperation with the USEPA to help in the development of national drinking water standards, we are often years ahead of the industry in implementing regulations.

Indiana American Water is committed to delivering high quality water to all of our customers in Indiana. We conduct over 34,000 tests per year for about 100 potential contaminants, checking drinking water quality at every stage of the water treatment and delivery process.

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