Contact Us

Customer Service
For questions about your service or bill.

We're available 24 hours a day, 7 days a week.
800.678.6301
infoky@amwater.com

Main Office
Kentucky American Water
2300 Richmond Road
Lexington, KY 40502

For help with My H2O Online, please call 1.800.678.6301.

External Affairs
Raymond Golden
Director, Communications & External Affairs
Kentucky American Water
2300 Richmond Road
Lexington, KY 40502
Office 859.335.3662
Fax 859.268.6315
Cell 949.231.0590
Raymond.Golden@amwater.com

New Development/Construction
Greg Tomko, Project Manager, New Development-Construction
Kentucky American Water
2300 Richmond Road
Lexington, KY 40502
859.268.6362
Greg.Tomko@amwater.com

Business Development
(Municipalities, Water Districts, Governmental Agencies, Public-Private Partnerships & Acquisitions)
Steve H. Snowden
Sr. Manager Business Development, KY/TN
American Water
2300 Richmond Road
Lexington, Kentucky 40502
859.268.6302
Steven.Snowden@amwater.com

Procurement
William Hardy
Operations Services
American Water Services
800 West Hershey Park Drive
Hershey, PA 17033
717.531.3287
William.Hardy@amwater.com

Human Resources
Donna Braxton
Human Resources Manager
Kentucky American Water
2300 Richmond Road
Lexington, KY 40502
859.268.6331
Donna.Braxton@amwater.com

American Water Contacts

Customer Service
Please choose your state from the list below for a quick link to contact information for your state.

Arizona American Water  California American Water  Hawaii American Water  Illinois American Water  Indiana American Water  Iowa American Water  Kentucky American Water  Long Island American Water  Maryland American Water  Michigan American Water  Missouri American Water  New Jersey American Water  New Mexico American Water  Ohio American Water  Pennsylvania American Water  Tennessee American Water  Texas American Water  Virginia American Water  West Virginia American Water 

Customer Service Feedback Form

For Media or External Affairs Inquiries, click here to locate your state's External Affairs Representative.

For General Inquiries
Please contact our Corporate Headquarters:
1025 Laurel Oak Road
Voorhees, NJ 08043
856.346.8200

American Water
Bill Patterson
Senior Vice President
Corporate & Business Development
1025 Laurel Oak Road
Voorhees, NJ 08043
856.346.8200

Applied Water Management
Gary Lohse
Senior Managing Engineer
Applied Water Management (AWM)
Office: 908.431.7014
Cell: 908.285.5294

Investor Relations
Investor Hotline: 1.856.566.4005

Edward Vallejo
Vice President, Investor Relations
American Water
1025 Laurel Oak Road
Voorhees, NJ 08043
856.566.4005
aw.investorrelations@amwater.com

Muriel S. Lange
Investor Relations Manager
Phone: 856.346.8212
Fax: 856.782.2782
aw.investorrelations@amwater.com

Cathy L. DeMots
Investor Relations
Phone: 856.566.4005
Fax: 856.782.2782
aw.investorrelations@amwater.com