Customer Service

	Billing & Payment Information
	Turning Service On/Off
	Request or Change Services
	Lexington - New Service
	Northern Division - New Service
	Main Extensions
	Fire Services
	Discontinue Service
	Transfer Service
	Backflow Requirements
	Wise Water Use
	Detecting Leaks
	Water Quality Reports
	Customer Water Alerts
	Our States
	Rates Information
	Your Rights & Responsibilities
	Privacy Policy
	FAQs
	Contact Us

Request or Change Services

At American Water, our customers are our number one priority. Here you'll find information to request or change service. Just click on your service area below. You'll also be able to access useful information about Main Extensions, Fire Services, Discontinuing Service, Transferring Service, and Backflow.

Request or Change Service

Lexington Service Area