Contact Us Customer Service
For questions about your service or bill. We're available 24 hours a day, 7 days a week.
800.678.6301
infoky@amwater.com Main Office
Kentucky American Water
2300 Richmond Road
Lexington, KY 40502 For help with My H2O Online, please call 1.800.678.6301. External Affairs
Susan Lancho
External Affairs Manager
Kentucky American Water
2300 Richmond Road
Lexington, KY 40502
Office 859.268.6332
Fax 859.268.6315
Susan.Lancho@amwater.com New Development/Construction
Greg Tomko, Project Manager, New Development-Construction
Kentucky American Water
2300 Richmond Road
Lexington, KY 40502
859.268.6362
Greg.Tomko@amwater.com Business Development
(Municipalities, Water Districts, Governmental Agencies, Public-Private Partnerships & Acquisitions)
Steve H. Snowden
Sr. Manager Business Development, KY/TN
American Water
2300 Richmond Road
Lexington, Kentucky 40502
859.268.6302
Steven.Snowden@amwater.com Procurement
William Hardy
Operations Services
American Water Services
800 West Hershey Park Drive
Hershey, PA 17033
717.531.3287
William.Hardy@amwater.com Human Resources
Donna Braxton
Human Resources Manager
Kentucky American Water
2300 Richmond Road
Lexington, KY 40502
859.268.6331
Donna.Braxton@amwater.com
American Water Contacts Customer Service
Please choose your state from the list below for a quick link to contact information for your state. Arizona American Water California American Water Hawaii American Water Illinois American Water Indiana American Water Iowa American Water Kentucky American Water Long Island American Water Maryland American Water Michigan American Water Missouri American Water New Jersey American Water New Mexico American Water Ohio American Water Pennsylvania American Water Tennessee American Water Texas American Water Virginia American Water West Virginia American Water Customer Service Feedback Form
For Media or External Affairs Inquiries, click here to locate your state's External Affairs Representative. For General Inquiries
Please contact our Corporate Headquarters:
1025 Laurel Oak Road
Voorhees, NJ 08043
856.346.8200 American Water Business Development
Bill Patterson
Senior Vice President
Corporate & Business Development
1025 Laurel Oak Road
Voorhees, NJ 08043
856.346.8200 Applied Water Management
Gary Lohse
Senior Managing Engineer
Applied Water Management (AWM)
Office: 908.431.7014
Cell: 908.285.5294 Investor Relations
Please click here to contact our Investor Relations department or call 1.856.566.4005.
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