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Service Line Protection Program

You may not realize it, but as a homeowner, you are responsible for paying for repairs to the water and sewer lines running from your home to the street, and plumbing repairs that occur within the home. In many cases, those lines were put in place years ago when your home was originally built.

American Water Resources, Inc., a subsidiary of American Water, provides specialized water line, sewer line and in-home plumbing protection services that help to insulate you from the unexpected high repair costs associated with water or sewer line failures and in-home plumbing repairs. At any time, normal wear and tear can cause water lines to leak or break and the sewer line to block or clog from natural aging, seasonal changes and root invasion from trees. You may experience a clogged bathroom sink, blocked or overflowing toilet, or a burst frozen water pipe. Worst of all, most homeowner insurance policies do not cover this type of damage.

The Water Line, Sewer Line and In-Home Plumbing Protection Programs* will cover these unexpected costs and provide you with peace of mind. This means that you won't have to spend hours searching for a qualified repair contractor - you can leave that to the experts. The Water Line, Sewer Line and In-Home Plumbing Protection Programs allow customers to enjoy:

  • Peace-of-mind protection from the most experienced water resource manager in the country
  • Convenience of fast and professional expert plumbing service - no hassle of searching for a qualified contractor
  • Affordable payment terms with convenient monthly billing on customer water bills, or via check or credit card
  • Claim coverage amounts up to $5,000** for your water line and $8,000** for your sewer line

Enroll Now and start protecting your home and property from unwanted repair costs!

For more information on the Water Line,  Sewer Line and In-Home Plumbing Protection Programs* and their availability in your area, please contact us at 1-866-430-0819.

*In CA (DBA American Water Resources Insurance Services) and VA, these programs are insurance which is provided by Virginia Surety Company, Inc.

** Coverage amounts vary by region