Contact Us

Customer Service
We're available 24 hours a day, 7 days a week.

For questions or comments about billing/collections, service-related questions, water quality, move-in/move-out notification, changes to your account, My H20 Online, water usage and all related matters, please call our Customer Service Center. Our representatives are available 24/7 to assist you.

• 1-800-652-6987 (1-800-NJ AM WTR): For customers whose accounts begin with 18 
• 1-800-272-1325: For customers whose accounts begin 52, 53, 54, 55
• E-mail: infonj@amwater.com

Media and Press

• Richard G. Barnes
  External Affairs Manager
  856-782-2371 (office)
  richard.barnes@amwater.com
• Peter A. Eschbach
  Director, Communications and External Affairs
  856-782-2316 
  peter.eschbach@amwater.com
• View New Jersey American Water's recent new releases.

Career Opportunities

• New Jersey American Water only accepts resumes through our online system. View our current career opportunities here. 

Government Affairs

Government affairs serves as company liaison to elected officials, business and community leaders in the municipalities served by New Jersey American Water.

• Kevin Watsey
  Government Affairs Specialist
  856-782-2373
  kevin.watsey@amwater.com

Business Development

The business development team address all growth opportunities outside of the company's existing footprint. This includes bulk-water sales to municipalities, acquisition of water or wastewater systems, contracts to operate and maintain a water or wastewater systems, as well as other public-private partnership opportunities to provide water service outside the company's existing service area. To explore whether any of these partnership opportunities make  sense for your community, please contact us. 

• Nicholas T. DeVecchis
  Manager Business Development 
  nicholas.devecchis@amwater.com
• David Marino
  Director, Business Development
  dave.marino@amwater.com

Developer Services

If you are a developer, business owner or other entity that would like to extend water infrastructure to a new project either within or near an existing New Jersey American Water service area, contact us. You can also visit the Developer Services section of our Web site for more information and resources.

• Elliott D. Schwartz, PE
  Engineering Manager, Developer Services
  njaw.developerservices@amwater.com
  For additional information on developer services, click here.

Procurement

For questions related to purchasing and service agreements for contract work at New Jersey American Water.

• Chuck Daniel, C.P.M
  Senior Strategic Buyer
  charles.daniel@amwater.com

Main Office Address

• New Jersey American Water
  1025 Laurel Oak Road
  Voorhees, NJ  08043

Web site Feedback

• For feedback related to our website, please fill out our Customer Service Feedback Form.

American Water Contacts

Customer Service
Please choose your state from the list below for a quick link to contact information for your state.

Arizona American Water  California American Water  Hawaii American Water  Illinois American Water  Indiana American Water  Iowa American Water  Kentucky American Water  Long Island American Water  Maryland American Water  Michigan American Water  Missouri American Water  New Jersey American Water  New Mexico American Water  Ohio American Water  Pennsylvania American Water  Tennessee American Water  Texas American Water  Virginia American Water  West Virginia American Water 

Customer Service Feedback Form

For Media or External Affairs Inquiries, click here to locate your state's External Affairs Representative.

For General Inquiries
Please contact our Corporate Headquarters:
1025 Laurel Oak Road
Voorhees, NJ 08043
856-346-8200

American Water Business Development
Mark Strauss
Senior Vice President
Corporate & Business Development
1025 Laurel Oak Road
Voorhees, NJ 08043
856-346-8200

Investor Relations
Please click here to contact our Investor Relations department or call 1-856-566-4005.