Developer Services Service Extension Process Overview

The following is a summary of New Jersey American Water Developer Services Process. More information can be obtained by contacting your local developer services professional or by e-mailing New Jersey American Water Developer Services at njaw.developerservices@amwater.com.

Customers who select New Jersey American Water as a water resource partner will work with a designated project manager from the beginning through project completion. A brief summary of the process that will be followed is described below.

Pre-application Stage

• Inquire if your project can be served by New Jersey American Water.
• Obtain a main extension application and other customer resource information
• Schedule a pre-application meeting.
• Review available system capacities.
• Review design requirements and responsibilities.

Application Stage

• Submit the application.
• Submit all supporting project information such as: designs, demand estimates, easements, etc.
• Submit an application deposit (effective January 1, 2006)
• Submit a Smart Growth certification, if required.

Technical Review Stage

• The project design and the application will be reviewed for: compliance with design standards; adequate supply capacity; hydraulic capacity and constructability.
• A determination will be made if the Project requires a water main extension permit from the NJDEP
• If required, the NJDEP permit application will be endorsed following approval of the plans. The applicant is required to submit all permits for the Project.

Agreement Stage

• Cost Estimates will be developed.
• Extension Deposit Agreements will be prepared and executed.
• A Deposit will be submitted by the applicant for the cost of the extensions.
• Easement agreements will be finalized and executed.

Bidding and Construction Stage

• The project will be bid in accordance with Company standards.
• Cost estimates will be revised, if required.
• Additional deposits will be collected if required.
• The project will be released for construction, if all conditions are met.
• The project will be built, inspected, tested and released to be placed into service, if all conditions are met.

Close-Out Stage

• Final costs will be determined and reconciled.
• Reimbursements will be made or a balance due will be collected depending upon reconciliation.
• A survey of your Developer Services experience will be solicited.

Refund Stage

• Projects that are eligible for refunds will get refunds based upon customer revenues as required.

Find more information about Developer Services, by clicking one of the links below.

Developer Services 

Developer Services Contacts

Developer Services Customer Resources