Our rates are based on the true cost of providing water service to our customers.
Rates can vary based on the cost of providing service in each of the communities we serve. Before it reaches your home or business, water is treated through an involved process. Water begins its journey at the source (river, stream, reservoir, aquifer) and travels through our highly sophisticated plants, into underground pipes, to its final destination, your tap. Along the way, our team of professionals (certified operators, scientists and engineers) are using the latest technology as to oversee and monitor the process. We test the water quality using leading edge methods we pioneered. We understand the value of clean, high-quality water on tap 24 hours a day, and are committed to delivering it reliably.
Reliable high-quality water service improves our lives and communities by:
In New York, rates must be approved by the
Current Water Rates - Effective Tariffs
New York American Water Files for Rate Change
On April 29, 2016, New York American Water filed an application with the New York Public Service Commission (PSC) for a rate increase to recover costs associated with providing reliable, high-quality water service and fire protection to its more than 124,000 customers in Nassau, Ulster, Washington, Sullivan, and Westchester Counties. If approved as porposed, our water, delivered straight to your tap, would cost around a penny per gallon. With the system improvements included in this filing, the company will have invested approximately $150 million to improve water quality, service reliability and fire protection in the communities we serve since the last rate case went into effect. Capital investments include upgrades to water treatment facilities, storage tanks, wells and pumping stations to ensure that your drinking water meets all regulatory standards. This includes the construction of an $8 million iron removal treatment facility in the Town of Hempstead, $3.3 million for 3 portable iron removal filter units, and well replacements and rehabs in Malverne, Roosevelt, and Lynbrook. New York American Water also replaced and rehabilitated more than 33 miles of aging water main, as well as valves, service lines and other parts of its more than 1,200-mile distribution system. While customers are enjoying the benefits of these investments, only a portion of the costs to finance these are covered in current water rates.
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About the System Improvement Charge
The New York Public Service Commission approved an increase in the System Improvement Charge (SIC). Effective March 15, 2016, the SIC will increase from 5.99% to 6.63% of the customer’s bill in areas where this charge applies. Learn more...