Ensuring Water Quality

Getting the most from your home's water system

Ohio American Water delivers safe, quality water to more than 200,000 people in the state. We continually test water samples as they leave our plants to assure they meet or surpass all Ohio Environmental Protection Agency standards.

In spite of the high quality water we distribute, occasionally we hear from customers who are experiencing problems with the water coming from their tap.

We have assembled this brochure to help you identify some of the most common issues. Following the steps outlined in this pamphlet will help your internal plumbing perform better and last longer. Most supplies needed are available at any hardware store and should cost less than a cup of coffee. The steps only take a few minutes a year and will save you money by identifying problems before they require professional help.