Contact UsCustomer Service We're available 24 hours a day, 7 days a week.
Please call this number for questions or comments about billing/collections, service-related questions, water quality, move-in/move-out notification, changes to your account, My H20 Online, water usage and all related matters. Our representatives are available 24/7 to assist you. For feedback related to our website, please fill out our Customer Service Feedback Form. Main OfficePennsylvania American Water Career OpportunitiesIf you are interested in applying for employment with Pennsylvania American Water, please refer to our online system. We only accept resumes/applications online.View our current career opportunities here. Charitable DonationsPennsylvania American Water is pleased to support the communities we serve through a variety of volunteer efforts as well as charitable donations and sponsorships. Due to the volume of requests we receive, please submit your request using our convenient online donation form. Click here to learn more about our giving program and how you can apply. Media Inquiries
Business DevelopmentThe business development team addresses all growth opportunities outside of the company's existing footprint. This includes bulk water sales to municipalities, acquisition of water or wastewater systems, contracts to operate and maintain water or wastewater systems, as well as other public-private partnership opportunities. For more information, please contact:
Government RelationsGovernment affairs is the company’s liaison to elected officials, business and community leaders in the municipalities served by Pennsylvania American Water.
ProcurementFor questions related to purchasing and service agreements for contract work at Pennsylvania American Water.
American Water Contacts Customer Service Customer Service Feedback Form For Media or External Affairs Inquiries, click here to locate your state's External Affairs Representative. For General Inquiries Investor Relations |