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Welcome to Pennsylvania American Water

Pennsylvania American Water is your local water and wastewater company.

Our lives revolve around water. It’s somehow involved in everything thing we do, everything we use. We are experts in water and wastewater treatment and delivery.

In Pennsylvania we serve approximately 2.2 million people in nearly 400 communities, supplying high quality water and wastewater service. We abide by regulations, invest in our vast infrastructure, develop industry innovations, educate our customers on wise water use, and help out where we can in our cities and towns.

Because water is such an integral part of life, we take pride in taking care of it.

In Pennsylvania, the Pennsylvania Public Utility Commission (PA PUC) and the Pennsylvania Department of Environmental Protection (PA DEP) sets rules and we carefully follow them. Those regulations are what help to ensure everyone is receiving quality water and wastewater service at a reasonable price. All changes and increases to service rates are directly related to the cost of providing high quality service and are subjected to a public review process and approval by the PUC.

Pennsylvania American Water follows strict regulations created by the United States Environmental Protection Agency (USEPA) regulations help provide high quality drinking water. Because we are privileged to work in cooperation with the USEPA to help in the development of national drinking water standards, we are often years ahead of the industry in implementing regulations.

Pennsylvania American Water is committed to delivering high quality water to all of our customers in Pennsylvania. We conduct about 200,000 tests per year for about 100 potential contaminants, checking drinking water quality at every stage of the water treatment and delivery process.

We are also a voluntary member of the Partnership for Safe Water, and have received 32 Directors Awards statewide for providing water to our customers that surpasses what is required by drinking water standards.

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