Frequently Asked Questions about Pennsylvania American Water

How many customers does Pennsylvania American Water serve?
We are the largest regulated water and wastewater service provider in Pennsylvania. We serve:

• 630,000 water customers (connections)
  • 92% are residential customers
  • 7% are commercial customers 
  • 1% are institutional or other customers
• 17,300 wastewater customers
• Population served: More than 2 million

How many people does Pennsylvania American Water employ?
We employ approximately 1,000 people across the state

How many facilities are in the Pennsylvania American Water system?

• 36 water treatment plants
• 6 wastewater plants
• 85 groundwater well stations
• We treat and deliver approximately 216 million gallons of water each day
• We maintain over 9,200 miles of pipe throughout the state

What is the source of supply for Pennsylvania American Water?

• 93% surface
• 5% wells
• 2% purchased