Customer Water Alerts

Check here for the latest updates and notifications including Water Alerts and Construction Alerts and other helpful information related to your water service.

West Shore Water Pressure Update – July 27, 2009

Pennsylvania American Water completed the water pressure increase within its West Shore water system on Wednesday, July 22. No further increases are needed. We want to thank our customers for their patience and cooperation throughout this process.

With the pressure increase completed, Pennsylvania American Water has fully reintegrated its water system infrastructure to ensure more reliable service and improved fire protection for our more than 35,000 West Shore customers. The reintegrated water system enables Pennsylvania American Water operators to effectively transfer water between the West Shore Water Treatment Plant and Silver Spring Water Treatment Plant. This is essential to meet added demand for water in the event of major fires or other major emergencies when large volumes of water need to be transferred through the systems.

For more information, view our Frequently Asked Questions about the project.

Construction Alerts

• July 27, 2009 - West Shore Water Pressure Update

• February 26, 2009 - Mount Pleasant Township Water System Extension Project Q&A

Water Alert

• August 7, 2009 - Update on Total Dissolved Solids in Monongahela River
• January 26, 2009 - Pennsylvania DEP Determines Total Dissolved Solids in Monongahela River Drop Significantly Below State, Federal Limits

Hydrant Flushing Schedule

• 2009 Flushing Schedule

Unregulated Contaminants Monitoring

Monitoring data for unregulated contaminants available for the following systems:

• Huntsville System
• Philipsburg System
• Brownsville System
• Butler System
• Ellwood City System

Transition in Treatment Process

• Cumberland and York Counties: Pennsylvania American Water to Transition to Chloramines. For more information on chloramination, click here.