Current Customers

Military Services Group
Operating and maintaining water systems at federal installations such as military bases is similar to what American Water does for municipalities across the country each day. The same high standards for quality and service that customers have come to expect from American Water apply. The health and safety of our troops is extremely important to our nation’s security, and we take this trust very seriously and are proud to play such a vital role.

New Contracts in 2009
In September 2009, American Water was awarded contracts for ownership, operation and maintenance of the water and the wastewater systems at Fort Belvoir Army Base in Fairfax County, Virginia and Fort Meade Army Base in Odenton, Maryland. Over a 50-year period, the contracts are valued at approximately $288 million for Fort Belvoir and $650 million for Fort Meade. Operations at both contract sites will commence in February 2010.

Fort Belvoir is home to more than 100 tenant organizations across a broad spectrum of Department of Defense and other federal agencies; it has a population of approximately 20,000, with the population expected to double by 2011.

Fort Meade is home to more than 78 organizations from all four DoD Services and several other federal agencies. With a combined military, civilian, and contractor population of approximately 39,000, it has the fourth largest workforce of Army installations in the continental United States.

Scott Air Force Base
St. Claire County, Illinois
Under the Department of Defense’s Utility Privatization Program, American Water was awarded in September 2007 ownership and a 50-year contract for the operations and maintenance of the water distribution and treatment facilities at Scott Air Force Base in Illinois. American Water’s responsibilities include system capital investment, regulatory and environmental compliance, planning, asset recapitalization, and long-term operations and maintenance. The water system serves a population of approximately 15,000 and supplies water for over 1,541 facilities and housing units. There are approximately 70 miles of pipe mains ranging from 4 to 14 inches in diameter. Total water storage capacity is 2.2 million gallons. Three facilities on base provide supplemental water treatment (chlorination and ammonia or caustic feed).

Fort Rucker Army Base
Dale County, Alabama
Under the Department of Defense’s Utility Privatization Program, American Water was awarded in September 2003, ownership and a 50-year contract for the operations and maintenance of the water and wastewater distribution and collection systems and treatment facilities at Fort Rucker. American Water’s responsibilities include system capital investment, regulatory and environmental compliance, planning, asset recapitalization, and long term operations and maintenance. The potable water distribution system consists of ground water supply, treatment, storage, and piping. There are seven active wells ranging from 425-800 gallons per minute capacity. There are two 500,000 gallon ground storage tanks and two 500,000 gallon elevated storage tanks, with approximately 70 miles of piping and 2,300 service connections within the distribution system. The wastewater collection system includes a 2.5 MGD activated sludge plant.By 2010, as part of the capital investment program, American Water will have replaced or rehabilitated 75 miles of the water and wastewater pipe on base.

Fort Leavenworth Army Base
Leavenworth, Kansas
Under the Department of Defense’s Utility Privatization Program, American Water was awarded in November 2003, ownership and a 50-year contract for the operations and maintenance of the water and wastewater distribution and collection systems and water treatment facilities at Fort Leavenworth. American Water’s responsibilities include system capital investment, regulatory and environmental compliance, planning, asset recapitalization, and long-term operations and maintenance. The water and wastewater systems serve a population of 3,200 active duty personnel, 4,500 active duty dependents, and 2,300 civilian personnel. The water treatment system includes clarification, filtration, and disinfection. There are 60 miles of pipe, five wells, four storage towers, a booster pumping station, and numerous fire hydrants and valves. The wastewater system consists of the collection and lift stations. The City of Leavenworth provides wastewater treatment and disposal. Fort Leavenworth is the only maximum security correctional facility in the Department of Defense. Fort Leavenworth also hosts the US Army Command and General Staff College.

Fort Sill Army Base
Lawton, Oklahoma
Under the Department of Defense’s Utility Privatization Program, American Water was awarded In July 2003, ownership and a 50-year contract for the operations and maintenance of the water and wastewater distribution and collection systems and treatment facilities at Fort Sill. American Water’s responsibilities include system capital investment, regulatory, and environmental compliance, planning, asset recapitalization, and long term operations and maintenance. The water and wastewater systems service a population of 51,500. During the first year of operations, American Water significantly reduced Fort Sill’s water usage by making long deferred repairs and improving standard operating practices.

Fort Bragg Army Base
Harnett County, North Carolina
Under a three-year contract awarded in 2006, American Water was selected by Harnett County and the City of Fayetteville to operate, maintain, and manage the existing Water and Wastewater Treatment Plants at Fort Bragg during the interim period until construction of new connections to the Harnett County and City of Fayetteville systems is completed. The Water Treatment Plant has a rated treatment capacity of 10.6 MGD and the Wastewater Plant has a designed capacity of 8 MGD. Through enhanced coagulation by combining lime, caustic and polymer, American Water has significantly improved the total organic carbon removal. The plants serve a population of approximately 77,000.

Fort A. P. Hill Army Base
Port Royal, VA
Under the Department of Defense’s Utility Privatization Program, American Water was awarded in September 2007 ownership, and a 50-year contract for the operations and maintenance of the water distribution and treatment system and the wastewater collection and treatment system at Fort A. P. Hill, VA. American Water’s responsibilities include system capital investment, regulatory and environmental compliance, planning, asset recapitalization, and long-term operations and maintenance. The water system includes eight separate distribution systems featuring a chlorination disinfection system. The wastewater system is composed of four completely independent components. Fort A.P. Hill has been the location for the Boy Scout of America National Jamboree since 1981. In 2010, the Jamboree will again take place at Fort A.P. Hill and will be supported by American Water’s water and wastewater systems, which will provide services to approximately 300,000 participants and spectators.

Fort Hood Army Base
Bell County, TX
Under the Department of Defense’s Utility Privatization Program, American Water was awarded in September 2008, ownership and a 50-year contract for the operations and maintenance of the water and wastewater distribution and collection systems and treatment facilities at Fort Hood. American Water’s responsibilities include system capital investment, regulatory and environmental compliance, planning, asset recapitalization, and long term operations and maintenance. The potable water distribution system consists of ground water supply, treatment, storage, and piping. Water is supplied by Belton County and the City of Gatesville through 300 miles of pipe supporting 18 surface tanks and 11 pump stations. The wastewater collection system includes two treatment plants, 200 miles of pipe and 39 lift stations.

Fort Polk Army Base
Leesville, LA
Under the Department of Defense’s Utility Privatization Program, American Water was also awarded in September 2008, ownership and a 50-year contract for the operations and maintenance of the water and wastewater distribution and collection systems and treatment facilities at Fort Polk. American Water’s responsibilities include system capital investment, regulatory and environmental compliance, planning, asset recapitalization, and long term operations and maintenance. The potable water distribution system consists of ground water supply, treatment, storage, and piping. There are twenty active wells supplying water through a network of 100 miles of pipe and being stored in 20 elevated and ground tanks with a combined capacity of 7 million gallons. The wastewater collection system includes two wastewater treatment plants with a capacity of 1.4 and 3.8 million gallons per day both serviced by 82 miles of pipe.