Welcome To Tennessee American Water
Tennessee American Water is your local water company.
Our lives revolve around water. It’s somehow involved in everything thing we do, everything we use. We are experts in water delivery.
In Tennessee we serve more than 390,000 people, in twelve communities, supplying high quality water service. We abide by regulations, invest in our vast infrastructure, develop industry innovations, educate our customers on wise water use, and help out where we can in our cities and towns.
In Tennessee, the Tennessee Regulatory Authority (TRA) sets rules and we carefully follow them. Those regulations are what help to ensure that everyone is receiving high quality water at a fair price. All increases in service rates are directly related to the cost of providing high quality service and subjected to a public review process and approval by the TRA.
In addition, Tennessee American Water follows strict United States Environmental Protection Agency (USEPA) regulations that help to provide high quality drinking water. Because we work in cooperation with the USEPA to help in the development of national drinking water standards, we are often years ahead of the industry in implementing regulations.
Tennessee American Water is committed to delivering high quality water to all of our customers. In Tennessee, we conduct more than 13,600 tests per year for about 100 potential contaminants, checking drinking water quality at every stage of the water treatment and delivery process.