American Water Corporate Information:
American Water, through its subsidiaries, provides high-quality water and wastewater services to approximately 15 million people in 47 states, as well as Ontario, Canada. Headquartered in Voorhees, NJ, we are the largest publicly traded water and wastewater utility company in the United States, and are the parent company to our state subsidiaries. We employ 6,700 people who give back to the community each day by doing their part to provide the highest quality service possible. Our professionals are committed to customer service, operational excellence and the delivery of high-quality, reliable drinking water, safe and effective wastewater treatment and release and other water-related management services. Our teams live and work in the communities they serve.
Though our business is complex, in simple terms, we have two types of operations — those in which we own the assets - our regulated operations - and those in which we manage assets and provide water and wastewater services for a municipality or other entity - our non-regulated operations. We principally serve residential homes and businesses, we also perform non-regulated contract operations for municipalities that own their utility systems. Additionally, American Water develops and implements solutions to help meet our country’s many water supply challenges.
The primary mission of American Water's state subsidiaries is to be your local, trusted water resource company dedicated to delivering innovative solutions, environmental stewardship, and community infrastructure investment. We are well positioned to meet the challenges of increasing water system reach and capacity, using precious water supplies wisely, and delivering high-quality water to the individuals and businesses that rely on us. Our company’s track record of success is attributable to our industry experience, research capabilities, state-of-the-art innovations in water quality and testing, commitment to infrastructure investment and planning, responsive customer service, and dedication to the communities we serve.
With operations across North America, American Water is a study in the richest of contrasts. We are large enough to pool tremendous expertise and financial strength, but we are local to the core.
We are experts at delivering high-quality water and wastewater services to our customers. And we are more. We are scientists, environmentalists, innovators and protectors. We are caretakers of water, life’s most essential resource, and we take our role very seriously.