Welcome to Virginia American Water’s Hopewell Page

Demand Side Management Plan: We Welcome Your Comments

In response to the Virginia State Corporation Commission’s Order dated July 29, 2011, Case No. PUE-2010-00001, Virginia American Water has developed a Demand Side Management Plan for the Hopewell water system. The purpose of this plan is to address any supply/production deficits that may result from reduced production capacity and/or peak demands.

Click here for the plan. Please email your comments to VADSMP@amwater.com no later than 4:00 pm on January 26, 2012. 

Virginia American Water also invites customers to provide comments at a public hearing on Wednesday, January 25, 2012, at 6:30 pm at the Appomattox Regional Library, HMA Room, 209 East Cawson Street, Hopewell.

Exploring Solutions to the 2010 Taste and Odor Issue in Hopewell

For more than 97 years, Virginia American Water has provided water to Hopewell’s homes and businesses. We are committed to providing high quality drinking water to all our customers.

In the summer of 2010, our Hopewell customers experienced an unpleasant taste and smell in their drinking water caused by algae growing in the surface waters of the Appomattox River, where Virginia American Water draws Hopewell’s water.

We know that the taste and odor were a problem for many of our customers, even though Hopewell’s potable water met and has continued to meet all federal and state standards for water quality and we were able to reduce the taste and odor by about 65 percent with additional treatment.

While the taste and odor are now gone, we have not forgotten that some of our customers were not satisfied with their water – and we are not satisfied unless our customers are satisfied. With another hot summer, the problem could recur. That’s why we are launching an effort to work with the entire Hopewell community – residents, government, businesses, and industry – to explore possible solutions to the taste and odor issue.

Our goal is that any solution we identify and its financial implications be understood by and ideally acceptable to the community.

To learn more:
Background on the taste and odor issue
Involving the community
Summaries of meetings

Hopewell Water Project Managers:
Terry Mackin terry.mackin@amwater.com Phone: 618.239.3218
Mary-Jane Atwater mj@atwatercommunications.com Phone: 202.316.1198

To sign up for email alerts, please send a request to Mary-Jane Atwater at mj@atwatercommunications.com