We want to help our customers keep their bills as accurate as possible by reflecting the actual water that is used. Small leaks in your home can quickly add up to many gallons lost. A dripping faucet can waste 15 gallons a day. Just a 1/8” sized leak consumes more than 3,500 gallons per day. Most leaks are easy to find, but some can go undetected. If your bill is unusually high, a little investigation can save both water and money.
To find out if you have a leak, you may want to check:
Leak detection kits are available by calling the American Water Customer Service Center at 1.800.678.6301 or by clicking here for a downloadable .pdf version.