Pay In Person Locations

American Water has agreements with hundreds of merchants in our service areas where you can pay in person. These locations include supermarkets, drug stores and other local merchants. 

Please note, the payment locations and terms change periodically. Customers are encouraged to call the location first, to verify the information on this site. Payments should not be mailed to these locations. 

*For Customers who have received a Disconnection Notice: Locate your account number and scheduled disconnection date on your billing statement/notice. Submit your payment at one of the Pay In Person Locations and record the payment authorization/receipt number. If the payment is submitted within 5 business days of the scheduled disconnection, immediately call our customer service center at 1.800.452.6863 and supply your account number, payment date and authorization/receipt number.