Contact UsCustomer ServiceAmerican Water Customer Service Center Main officeVirginia American Water For help with My H2O Online, please call 1.800.452.6863. Business DevelopmentThe business development team addresses all growth opportunities outside of the company's existing service area. This includes bulk-water sales to municipalities, acquisition of water and/or wastewater systems, contracts to operate and maintain water and wastewater systems, as well as other public-private partnership opportunities to provide water service outside the company's existing service area. To explore whether any of these partnership opportunities make sense for your community, please contact us.
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