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Rates Information

Water service rates are based on the real costs of treating and delivering water to customers and are regulated by the Public Service Commission of West Virginia. All West Virginia American Water customers are charged rates approved by the PSC. You can learn more at the PSC website:

Public Service Commission

West Virginia American Water’s rates are based on the true cost of providing water service to our customers. Before it reaches your home or business, water is treated through and intricate involved process. Water begins its journey from its source and travels through our highly sophisticated plants, into underground pipes, to its final destination, your tap. Along the way, our teams of certified operators, scientists and engineers use the latest technology to oversee and monitor the water’s passage and progress. We test the water quality frequently, using leading methods we pioneered. We understand the value of clean, high-quality water on tap 24 hours a day, and are committed to delivering it reliably.

Reliable high-quality water service improves our lives and communities by:
    • Protecting public health
    • Providing fire protection
    • Creating opportunities for economic growth.

Of all of your needs, water is the single most important. It is a life essential resource – you need it every day for almost everything you do. West Virginia American Water takes that very seriously and constantly looks for ways to improve upon how to deliver reliable, high quality water. At about a penny a gallon, and considering how often you use water every day – it’s easy to see the true value of your water service. Think about how often you use your service and you’ll see why West Virginia American Water is truly an exceptional value.

West Virginia American Water Rates at a Glance

Minimum charge: Minimum charges are based according to the size of each meter installed. For customers with multiple meter settings, the minimum charge will be sum of the minimum charges for each of the individual meters. The minimum charge is based on 1,500 gallons. Usage above 1,500 gallons is calculated by the rates listed below.

  • 3/4 inch meter or less* $ 23.20 per month
  • 1 inch meter $ 56.86 per month
  • 1-1/2 inch meter $ 112.94 per month
  • 2 inch meter $ 180.29 per month
  • 3 inch meter $ 337.38 per month
  • 4 inch meter $ 561.79 per month
  • 6 inch meter $ 1,122.83 per month
  • 8 inch meter $ 1,796.10 per month

*Residential customers are served through 5/8" meters.

Volumetric Charge: Based on the number of gallons used.

  • First 1,500 gallons used per month at the MINIMUM CHARGE (based on meter size - please see above)
  • Next 28,500 gallons used per month $10.2911 per 1,000 gallons
  • Next 870,000 gallons used per month $6.7770 per 1,000 gallons
  • Next 8,100,000 gallons used per month $4.9308 per 1,000 gallon
  • All over 9,000,000 gallons used per month $3.2074 per 1,000 gallons

Sewer Rates for Fayetteville Wastewater Customers

Minimum charge: $32.88

Volumetric Charge: Based on the number of gallons of water used.

  • First 2,500 gallons used per month $13.152 per 1,000 gallons
  • All over 2,500 gallons used per month $11.2082 per 1,000 gallons

West Virginia American Water Tariffs

West Virginia American Water Tariffs

West Virginia American Sewer Tariff

Bluefield Valley Water Works Company Tariff