Based on the health and safety of residents and employees, the City of Camden, together with its water provider, American Water, has made the decision to alter payment processes at its in-person location at PNC Bank located at 110 North Broadway. At this time, customers wishing to make a payment in-person can utilize the drop box at the bank. This process will be in place indefinitely and updates will be shared when the bank’s operations status changes. More details can be found here.

Welcome to American Water Contract Services



The City of Camden has selected American Water Contract Services as the new water and sewer provider for its residents.

American Water welcomes Camden, NJ and its residents to the American Water family, and we are honored to be a part of the Camden community.

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Contact Information

American Water Contract Services 
Camden Operations Center
100 S. 17th Street
Camden, NJ 08105

Customer Service Number: 1-866-371-2623

Customer Service Phone Hours: Monday – Friday: 9:00 a.m. – 3:30 p.m.

24/7 Emergencies: 1-856-635-1496

Pay in Person Locations:
PNC Bank
110 North Broadway
Camden, NJ  0810
Hours of Operation: Monday - Friday: 9:00 a.m. - 3:30 p.m