Attention Peoria Customers: Illinois regularly monitors and tests drinking water within our system for lead and other contaminants. Recent sampling at customer-owned Peoria locations with known lead service lines found elevated lead levels. We want to assure you that this is NOT a community-wide condition, and results are specific to the sites where the sampling occurred.

Water leaving our treatment facilities does NOT contain lead and is safe to drink. Lead can, however, enter the water through customer-owned service lines and internal plumbing. That’s why Illinois American Water is doing our part to keep your drinking water safe by fortifying the system against lead through corrosion control and proactively inventorying and replacing customer-owned lead and qualifying galvanized steel water service lines. We’ve replaced 2,800 lines in Peoria to date and are expediting upcoming replacements in the area.

You can find more information about our lead service line replacement program and learn how to reduce your potential exposure to lead on the page below or the Illinois American Water Alerts page.

LEAD AND DRINKING WATER

At Illinois American Water, providing safe, reliable water service is our top priority. Each year, Illinois American Water invests millions of dollars in upgrading our water infrastructure to support our continued provision of safe and reliable water service to our customers. We employ a proactive, multi-faceted approach to manage the potential exposure to lead as part of our commitment to maintain high-quality water and help protect the health and safety of our customers.

Below you can learn more about the layers of protection Illinois American Water takes to reduce potential exposure. While the company regularly tests for lead in drinking water and works to keep lead levels below regulated levels through the use of corrosion inhibitors, we are working to remove lead and lead/galvanized piping from service lines.

“Pipe Up” and Help Us Get the Lead Out in 3 Easy Steps

Illinois American Water’s water mains are not made of lead; however, the water service line that carries the water from the water main in the street to your home could be. Homeowners’ service lines may be made of lead, copper, galvanized steel or plastic.

We are asking customers to help support by locating and identifying their water service line and submit a short survey. If the service line is confirmed to be lead or galvanized, Illinois American Water will work with you to have those service lines replaced. Please follow these three easy steps:

Watch the video to the right.
Follow step-by-step instructions to locate your service line and identify the material.
Snap a picture and click the link below to self report your service line to Illinois American Water.

Once you have completed the steps above to identify your service line material, CLICK HERE TO SELF-REPORT YOUR SERVICE LINE MATERIAL. Your participation is appreciated, but optional.

illinois americanwater self assessment btn;

A Message from Peoria City Council Member Denise Jackson

More Information

Our Approach

Learn more about the layers of protection our company takes to reduce potential exposure.

Assess & Reduce Exposure

Click here to learn how to assess and reduce your exposure to lead.

Contact Us About Lead

Have a question? Send us a message.

Frequently Asked Questions

Click here for the most frequently asked questions around lead service line replacements.

Pipe Material Information

Here’s a quick guide to help you determine your service line material.

More Resources

Additional resources and videos about lead in drinking water and lead poisoning prevention.

Pitcher Filter FAQs

During a lead service line replacement, we will provide a pitcher filter for use at your home.

Schools And Child Care Facilities Testing

Information about lead testing in schools and child care facilities.