Easy Access to Online Tasks
Business Hours: 7 a.m. - 7 p.m. M-F
Self service options 24/7
Report an Emergency – 24/7
Experience shorter wait times from Tuesday to Friday between 11:00 a.m and 4:00 p.m.
Longer wait times can be expected on Monday's, the first business day of the month, and the first business day after a holiday
Michigan American Water
311 Fifth Street
Calumet, MI 49913
Customer Service Form
Please note that the response time is 2-3 days. If your request is regarding a water emergency or related to water quality, please contact our customer service center directly.
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Media and Press Inquiries
Visit our Investor Relations website