Extended Alerts

  • TS Isaias Impacts - East Massapequa Posted: Aug 4, 2020 9:15:00 PM

    East Massapequa customers, due to widespread power outages, our plants are operating on generator power and the system is experiencing a reduction in water pressure. Please conserve water... View More

  • Main Break in Sea Cliff - May 20, 2020 Posted: May 20, 2020 2:30:00 PM

    A main break in Sea Cliff is impacting the following streets. More information will be provided when available.

  • Low Water Pressure in Massapequa Posted: May 9, 2020 12:15:00 PM

    We are experiencing low water pressure in the Massapequa area. New York American Water crews are in route to identify and isolate the issue. Please visit our Facebook and Twitter pages for more up-... View More

  • Hoey Degraw System: Boil Water Notice Lifted Posted: Apr 28, 2020 12:00:00 PM

    UPDATE: As of Monday, May 4, the boil water notice has been lifted. The tap water is safe for all uses.

    On Tuesday, April 28, an excavator struck a water main in the Hoey Degraw water system... View More

  • Important Update: Spring 2020 Flushing Posted: Apr 13, 2020 9:00:00 AM

    New York American Water continues to navigate through the rapidly changing landscape of the COVID-19 pandemic.

    Given the ongoing public health emergency, New York American Water will&n... View More

  • Scam Alert for New York American Water Customers Posted: Mar 3, 2020 9:00:00 AM

    Customers, please be mindful of those that may try to take advantage of the current health emergency. If you receive a call from someone claiming to be from New York American Water and are unsure, ... View More

  • Learn More About Emerging Compounds Posted: Feb 1, 2020 9:00:00 AM

    The New York State Department of Health has indicated that New York State is looking to establish regulations for PFOA/PFOS and 1,4-Dioxane. In anticipation of these regulations, New York American ... View More