Low Income Household Water Assistance Program (LIHWAP)

The Low Income Household Water Assistance Program (LIHWAP) is a temporary emergency program to help low-income families pay overdue water and wastewater bills. The program is administered by the PA Department of Human Services and applications will open on January 4, 2022. Learn more at dhs.pa.gov/WaterHelp

LIHWAP crisis grants may be available if you have an emergency situation and are in jeopardy of losing your water service. LIHWAP is a grant. You do not have to repay it. You can receive one crisis grant for your drinking water service and one crisis grant for your wastewater service, up to $2,500 each. Crisis situations include:

  • Past-due water bills.
  • Termination of utility service.
  • Danger of having utility service terminated (received a notice that service will be shut off within the next 60 days).

How to Apply:  

  • Online: www.compass.state.pa.us
  • Paper: You can download a paper application at the website above, print it, fill it out, and return it to your local County Assistance Office.
  • Phone: Request an application by calling the PA Department of Human Services Statewide Customer Service Center at 877-395-8930 or call PA Relay at 711 for the hearing impaired.
  • In-Person: Applications are available at your local county assistance office.
  • To apply, you will need:
    • Names of people in your household;
    • Dates of birth for all household members;
    • Social Security numbers for all household members;
    • Proof of income for all household members; and
    • A recent water bill.
    • After your application is processed, you will receive a written notice that will tell you if you qualify. If you do, it will tell you the amount of your grant.

Eligibility 

You may qualify for a LIHWAP grant if:

  • You either rent or own your home
  • You have an overdue water or wastewater bill that you are responsible for paying.
  • Your household income meets the following income guidelines:

Household Size Income Limit
1 $19,320
2 $26,130
3 $32,940
4 $39,750
5 $46,560
6 $53,370
7 $60,180
8 $66,990
For every additional person

add $6,810

 

Learn more about the program at dhs.pa.gov/WaterHelp.