Illinois American Water Lifts Conservation Measures for Lincoln District

Lincoln, Ill. – Dec. 30, 2020 –Illinois American Water has lifted conservation measures requested of Lincoln District customers beginning Tuesday, Dec. 29, 2020.  Water use is no longer restricted.

During the conservation order, Illinois American Water completed critical electrical repairs at the Lincoln District’s South Water Treatment Plant.  In addition, data analysis was conducted to confirm operational reliability.  This analysis was in addition to the 24/7 monitoring of water treatment plants across Illinois American Water’s footprint.

Eric Larson, senior operations manager for Illinois American Water’s Western Division commended his team for their “quick action and detailed approach.”  He said, “There is always a sense of urgency when critical repairs need to be made.  Being a part of the Illinois American Water family gives us access to materials and resources not only locally but regionally.  This allowed us to expedite repairs and keep water service flowing to our customers.”

Larson also thanked customers for the role they played in completing the critical work.  He said, “Our customers adhered to the temporary water use restrictions, and by doing so, supported our team in the field.  We really appreciate their efforts and are proud to be a part of the community.”

While customers are no longer required to take conservation measures, they are reminded to use water wisely. Wise water use tips cans be found at

Illinois American Water, a subsidiary of American Water (NYSE: AWK), is the largest investor-owned water utility in the state, providing high-quality and reliable water and/or wastewater services to approximately 1.3 million people. American Water also operates a customer service center in Alton and a quality control and research laboratory in Belleville. For more information, visit and follow Illinois American Water on Twitter and Facebook.


About American Water

With a history dating back to 1886, American Water is the largest and most geographically diverse U.S. publicly traded water and wastewater utility company. The company employs more than 6,800 dedicated professionals who provide regulated and market-based drinking water, wastewater and other related services to 15 million people in 46 states. American Water provides safe, clean, affordable, and reliable water services to our customers to make sure we keep their lives flowing. For more information, visit and follow American Water on Twitter, Facebook, and LinkedIn.

Media Contacts

Karen Cotton

External Affairs Manager