indiana-american-water-issues-boil-advisory-for-certain-customers-in-terre-haute-ind
September 08, 2020

Indiana American Water Issues Boil Advisory for Certain Customers in Terre Haute, Ind.

(TERRE HAUTE, Ind., September 8, 2020) – Indiana American Water has issued a boil advisory for approximately 500 customers on the northside of Terre Haute after a water main break near East Haythorne Avenue and North Lafayette Street interrupted service to the area earlier today. Crews are working to repair the break and restore service by early evening today, Tuesday, September 8, 2020.

All Indiana American Water customers located north of E. Haythorne Ave. will be included in the boil water advisory area. Customers in the area have been notified of the boil advisory through the company’s CodeRED emergency notification tool. The precautionary boil water advisory will be in effect for approximately 24 hours and customers will be notified in the same manner when the advisory has been lifted. More information on the boil water advisory is available online at https://amwater.com/inaw/alerts.

As a precaution, customers in the affected area are advised to drink and cook with tap water only after boiling it for approximately three minutes after service is restored. Tap water can be used for washing, bathing, and other common uses.

During the boil water advisory, the water company performs a series of tests to determine if the water meets regulatory drinking water standards.

The Indiana Department of Environmental Management (IDEM) mandates precautionary boil advisories to ensure high-quality water in the event water pressure drops below 20 pounds per square inch (psi) in any part of a distribution system. According to company officials, boil advisories are issued as a precaution with a customer's best interests in mind. It's possible, but unlikely, bacteria could enter the water system when pressure in the line drops below 20 psi.

During the boil water advisory, the water company performs a series of tests to determine if the water meets regulatory drinking water standards. Precautionary boil water notices usually last from 18 to 24 hours.

Additional information on boil water alerts is available on the company’s website at http://bit.ly/2xLjq53.

Customers can call the Indiana American Water Customer Service Center at 1-800-492-8373 for the latest updates.

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