2013 Consumer Confidence Report Indicates Excellence in Water Quality

The 2013 Consumer Confidence Reports for Kentucky American Water’s service areas are now available, and indicate a continuation of excellence in water quality. The reports, provided annually, are available on Kentucky American Water’s website at www.kentuckyamwater.com and are searchable by zip code.

“Our team cares about the water in our communities, and these reports show that we continually strive to supply water to our customers that is of better quality than what is required by state and federal standards,” said Cheryl Norton, president of Kentucky American Water. “Our water quality and operations professionals work hard every day to ensure the continued delivery of safe, clean, reliable and affordable water to our customers. These results are a testament to their expertise and dedication.”

The Consumer Confidence Report is an annual performance measure of the quality of water supplied by Kentucky American Water against the compliance standards established by the U.S. Environmental Protection Agency and Kentucky’s Division of Water. The report describes drinking water sources, testing conducted on the water, substances detected, and the levels of those substances. Commonly asked questions and the associated answers concerning drinking water are also included.

“The journey of water from its source to your tap is much more complex than many people realize, and nothing is more important than the exhaustive testing taking place at every stage of its voyage,” added Norton. “Water is constantly monitored by computer-controlled analyzers that continually check and measure the clarity of the water, its pH balance, temperature, and a wide range of other critical factors. Then more tests are performed, not just before the water leaves the plant, but also as it travels through the pipes on its way to you.”

The entire journey of water can be seen in this video from American Water: http://youtu.be/UjlDYlcZdss .

Kentucky American Water, a subsidiary of American Water (NYSE: AWK), is the largest investor-owned water utility in the state, providing high-quality and reliable water and/or wastewater services to approximately half a million people. The company was recognized as a Best Place to Work in Kentucky in 2014. For more information, visit www.kentuckyamwater.com

Founded in 1886, American Water (NYSE: AWK) is the largest publicly traded U.S. water and wastewater utility company. With headquarters in Voorhees, N.J., the company employs approximately 6,600 dedicated professionals who provide drinking water, wastewater and other related services to an estimated 14 million people in more than 40 states and parts of Canada. More information can be found at www.amwater.com .