Annual Water Quality Report Highlights Pennsylvania American Water’s Record of Meeting and Surpassing Drinking Water Standards

Company provides water quality you can trust, and the results to prove it

MECHANICSBURG, Pa.--(BUSINESS WIRE)--Pennsylvania American Water’s latest annual Water Quality Reports are now available online to all customers at The reports confirm that again in 2019, Pennsylvania American Water met or surpassed all standards set by the U.S. Environmental Protection Agency (EPA) and enforced by the Pennsylvania Department of Environmental Protection (DEP).

“It is so important to us that our customers trust that their tap water is safe, clean, and reliable, and we are delighted to report that in many regards, the water we supply is of higher quality than state and federal drinking water standards require,” said E. Christopher Abruzzo, director of water quality and environmental compliance for Pennsylvania American Water. “Our team of water quality and plant operations professionals works hard to help ensure high quality water for our customers. These results are a testament to their expertise and dedication.”

Also known as a Consumer Confidence Report, this annual water quality report compares the quality of water supplied by Pennsylvania American Water against drinking water standards established by the EPA and DEP. The report describes local drinking water source information and shares test results, including substances detected in the water and their levels.

Pennsylvania American Water recently released a new video about its water quality results, highlighting water sampling and testing, sources of drinking water, infrastructure improvements and water system awards.

“The journey of water from its source to the tap is much more complex than many people realize, and our customers can rest assured that their water is tested at multiple stages throughout this process,” said Abruzzo. “In fact, we collect and test 15,000 water samples across our systems every month. We believe that if we educate the public on the extensive steps we take to monitor and test their water, our customers will not only have confidence in it, but will also be motivated to protect it. We’re proud to share these reports in order to encourage greater awareness, appreciation, and conservation of our precious water resources.”

Pennsylvania American Water’s Water Quality Reports, which are updated and posted annually, can be found on the company’s website under “Water Quality.” Customers can search for their local water system by zip code or select their system from a list. In addition to online access, customers can request that a hard copy of their report be mailed to them by contacting customer service at 800-565-7292.

Customers can also learn more about the company’s environmental stewardship and see where it has provided grants to improve and restore watersheds across the Commonwealth at

Pennsylvania American Water, a subsidiary of American Water (NYSE: AWK), is the largest investor owned water utility in the state, providing high-quality and reliable water and/or wastewater services to approximately 2.4 million people. With a history dating back to 1886, American Water is the largest and most geographically diverse U.S. publicly traded water and wastewater utility company. The company employs more than 6,800 dedicated professionals who provide regulated and market-based drinking water, wastewater and other related services to an estimated 15 million people in 46 states. American Water provides safe, clean, affordable and reliable water services to our customers to make sure we keep their lives flowing. For more information, visit and follow American Water on Twitter, Facebook and LinkedIn.


Northeast PA
Susan Turcmanovich, External Affairs Manager
C: 570-332-6726

Southeast/Central PA
Maggie Sheely, External Affairs Manager
C: 717-317-3762

Western Pennsylvania
Gary Lobaugh, External Affairs Manager
C: 724-944-5148

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Pennsylvania America Water's most recent annual water quality reports highlight our excellent record of meeting and surpassing drinking water standards. We provide water quality you can trust, and the results to prove it. #cleanwater #safewater #tapwater