Pennsylvania American Water Announces $4.3 Million Water Line Replacement Project in Scranton

SCRANTON, Pa. (April 1, 2021) – Pennsylvania American Water today announced a $4.3 million project to install nearly 19,000 feet of water main in the City of Scranton to improve reliability for customers, reduce service disruptions, and increase water flows for firefighting.  The system improvements replace water main dating as far back as the 1900s.

“To continue providing reliable service to our customers, we routinely invest in our infrastructure,” said Traci Cross, senior manager of operations, Pennsylvania American Water. “Projects are prioritized based on a number of factors, including the need for larger mains to handle system demands, age of existing pipe, and history of main breaks or service interruptions.”

Starting this week, contractors will replace existing four- and six-inch cast iron pipe with new eight-inch ductile iron water mains along several city streets, including:

  • Wheeler Avenue
  • Mulberry Street
  • Colfax Avenue
  • Linden Street
  • Vine Street
  • Max Court
  • Gregory Street
  • Jackson Street
  • Dewey Street
  • Mary Street
  • Amherst Street
  • Bryn Mawr Street
  • Hallstead Court
  • Remington Avenue
  • Elm Street
  • 14th Street
  • 15th Street
  • 20th Street

Crews will work weekdays between 7 a.m. and 5 p.m.  Traffic restrictions will be in place during construction.  The company expects to complete the water main installation, including transfer of all customer services, final restoration, and paving by mid-summer.

During construction, customers might experience temporary service interruptions, discolored water, and/or lower than normal water pressure.  Crews will work as quickly as possible to shorten the length of these temporary inconveniences. 

Pennsylvania American Water employees and contractors will exercise caution and follow CDC guidance for social distancing and hygiene while performing this work. For our customers’ safety and the safety of our employees, we ask that members of the public do not approach our employees or contractors.  For more information, contact Pennsylvania American Water’s customer service center at 1-800-565-7292.


Pennsylvania American Water, a subsidiary of American Water (NYSE: AWK), is the largest investor-owned water utility in the state, providing high-quality and reliable water and/or wastewater services to approximately 2.4 million people. For more information, visit and follow Pennsylvania American Water on Twitter and Facebook.

About American Water

With a history dating back to 1886, American Water is the largest and most geographically diverse U.S. publicly traded water and wastewater utility company. The company employs more than 7,000 dedicated professionals who provide regulated and market-based drinking water, wastewater and other related services to 15 million people in 46 states. American Water provides safe, clean, affordable, and reliable water services to our customers to help make sure we keep their lives flowing. For more information, visit and follow American Water on Twitter, Facebook, and LinkedIn.

Media Contacts

Susan Turcmanovich

External Affairs Manager, Northeast PA