Pennsylvania American Water Begins $1.2 Million Water Line Replacement Work in Scranton

SCRANTON, Pa. (Nov. 30, 2021) – Pennsylvania American Water today announced the start of a $1.2 million project to replace more than 4,500 feet of water main in the City of Scranton to improve reliability for customers, reduce service disruptions, and increase water flows for firefighting.  The company recently completed installation of nearly 3.5 miles of new water main in the city - an investment of $4.3 million.

Company contractors recently began installing new eight-inch ductile iron pipe along 3rd, 4th, and 5th avenues in Scranton, replacing existing four- and six-inch pipe dating back to the 1890s.  Beginning in mid-December, work will begin to replace more than 1,800 feet of pipe along Luzerne and Broadway streets.

Crews will work weekdays between 7 a.m. and 5 p.m. Traffic restrictions will be in place during construction.  The company expects to complete the water main installation, including connecting all customer service lines to the new mains, by March with final restoration and paving to start in April.

This infrastructure upgrade project is not only an important investment in public health and safety, it also helps support the economic health of the communities we serve. Economic impact studies show that for every $1 million invested in water infrastructure, upwards of 15 jobs are generated throughout the economy. Through our continued investments, Pennsylvania American Water’s 2021 and 2022 infrastructure upgrade projects will support more than 3,700 jobs each year.

During construction, customers might experience temporary service interruptions, discolored water, and/or lower than normal water pressure.  Crews will work as quickly as possible to shorten the length of these temporary inconveniences.  For our customers’ safety and the safety of our employees, we ask that members of the public do not approach our employees or contractors.  For more information, contact Pennsylvania American Water’s customer service center at 1-800-565-7292.

Pennsylvania American Water, a subsidiary of American Water (NYSE: AWK), is the largest investor-owned water utility in the state, providing high-quality and reliable water and/or wastewater services to approximately 2.4 million people. For more information, visit and follow Pennsylvania American Water on Twitter and Facebook.

About American Water

With a history dating back to 1886, American Water is the largest and most geographically diverse U.S. publicly traded water and wastewater utility company. The company employs more than 7,000 dedicated professionals who provide regulated and market-based drinking water, wastewater and other related services to 15 million people in 46 states. American Water provides safe, clean, affordable, and reliable water services to our customers to help make sure we keep their lives flowing. For more information, visit and follow American Water on Twitter, Facebook, and LinkedIn.

Media Contacts

Susan Turcmanovich

External Affairs Manager, Northeast PA