YOUR WATER RATES

Virginia American Water's service rates are based on the real costs of treating and delivering water to customers, and are regulated by the Virginia State Corporation Commission (SCC).

To change its rates, Virginia American Water files an application with the SCC supported by studies and testimony demonstrating its cost of providing service, including the cost of construction, maintenance, operation, administration, taxes, and financing. The Company's submission is subject to rigorous review by the SCC staff and the Virginia Office of Attorney General, Division of Consumer Counsel, who then file their own testimony and analyses. After considering all of the evidence, the SCC sets the Company's rates.

You can learn more about the rate setting process in our white paper: Challenges In The Water Industry: The Rate Approval Process

Virginia American Water Tariff (effective 1/1/24)

Virginia American Water Tariff Non-Jurisdictional (effective 1/1/24)

Prince William Residential Wastewater Customers: Residential customers with an irrigation system or pool may be eligible for a seasonal wastewater adjustment or courtesy pool filling adjustment. For more information, please contact Virginia American Water at 1-800-452-6863 M–F, 7 a.m. to 7 p.m.

November 1, 2023: Virginia American Water Files Rate Request with the State Corporation Commission

On November 1, 2023 Virginia American Water filed a general rate application with the State Corporation Commission (SCC) requesting an overall increase in rates of $14.3 million. Read more from the news release.

April 23, 2023: Virginia American Water Granted New Rates by State Corporation Commission

On April 23, 2023, the Virginia State Corporation Commission (SCC) issued an order that approves new rates for Virginia American Water. The new rates are for the company’s residential, commercial and industrial customers in the City of Alexandria, the City of Hopewell, a portion of Prince George County in the Hopewell District, a portion of Prince William County and the Eastern District service area in and around Virginia’s Northern Neck. “Virginia American Water is committed to making the needed infrastructure improvements across our service areas so we can continue to provide the high level of safety, service, and reliability that our customers expect and deserve,” said Barry Suits, president, Virginia American Water. “Even with these critical investments in our system that help maintain public health, our customers’ cost for water service remains around one penny per gallon, supporting our focus on affordability.” Read more from the news release.

April 29, 2022: New Rates in Effect May 1 for Virginia AmericaWater Customers

Virginia American Water interim water and wastewater rates will be implemented on May 1, 2022 for residential, commercial and industrial customers. The interim rates will remain in place until the State Corporation Commission (SCC) issues its final rate order after a thorough public review, which could take several months. Read more from the news release.

November 15, 2021: Virginia American Water Files Rate Request with the State Corporation Commission

On November 15, 2021 Virginia American Water filed a general rate application with the State Corporation Commission (SCC) requesting an overall increase in rates of $14.3 million. Read more from the news release.

November 6, 2020: Virginia American Water Granted New Rates by State Corporation Commission

On November 6, 2020, the Virginia State Corporation Commission (SCC) issued an order that approves new rates for Virginia American Water. Read more from the news release.

April 1, 2019: New Rates in Effect May 1 for Virginia American Water Customers

Virginia American Water interim water and wastewater rates will be implemented on May 1, 2019 for residential, commercial and industrial customers. Read more from the news release.

November 2, 2018: Virginia American Water Files Rate Request with the State Corporation Commission

On November 2, 2018, Virginia American Water filed a general rate application with the State Corporation Commission (SCC) requesting an overall increase in rates of $5.6 million. Read more from the news release.

Frequently Asked Questions & Answers