Welcome to West Virginia American Water
West Virginia American Water is your local water company.
Our lives revolve around water. It’s somehow involved in everything thing we do, everything we use. We are experts in water delivery.
In West Virginia we serve more than 580,000 people, supplying high quality water service to 288 communities. We abide by regulations, invest in our vast infrastructure, educate our customers on wise water use, and help out where we can in our cities and towns. We also serve industrial clients such as Toyota, Dow Chemical and Bayer Crop Science.
In West Virginia, the West Virginia Public Service Commission sets rules and we carefully follow them. Those regulations are what help to ensure everyone is receiving high quality water at a fair price. All increases in service rates are directly related to the cost of providing high quality service and are subjected to a public review process and approval by the West Virginia Public Service Commission.
West Virginia American Water follows strict regulations created by the United States Environmental Protection Agency (USEPA) and enforced by the West Virginia Department of Environmental Protection that help provide high quality drinking water. Because we work in cooperation with the USEPA to help in the development of national drinking water standards, we are often years ahead of the industry in implementing regulations.
West Virginia American Water is committed to delivering high quality water to all of our customers. In West Virginia, we conduct more than 45,000 tests per year for about 100 potential contaminants, checking drinking water quality at every stage of the water treatment and delivery process.