American Water complies with all federal Department of Labor Equal Employment Opportunity (EEO) and non-discrimination regulations as a Federal Contractor and the largest public investor-owned water and wastewater utility in the U.S. American Water complies with the OFCCP’s Pay Transparency Nondiscrimination Provision, which can be viewed here.

American Water is firmly committed to Equal Employment Opportunity (EEO) and prohibits employment discrimination for employees and applicants based on age, race, color, pregnancy, gender, gender identity, sexual orientation, national origin, religion, marital status, citizenship, or because an individual with a disability, protected veteran or other status protected by federal, state, and local laws.

American Water is an E-Verify Employer.

Applicants to positions in California please see California-only notices


American Water is an Equal Opportunity Employer and is committed to working with and providing reasonable assistance to individuals with physical and mental disabilities. If you are a disabled individual requiring an accommodation in submitting your resume for an open position, please e-mail your request to or reach out via our Talent Acquisition hotline at 856-955-4030. If requesting accommodation via phone and you receive a voicemail prompt, please be sure to leave a clear message and provide contact information so that we can provide a timely response. If requesting accommodation, please note that general employment requests cannot be accepted or processed here. Only requests for an accommodation based on a physical or mental disability should be communicated through this central email address and phone number.


American Water Works Company, Inc. (American Water) is committed to ensuring equal employment opportunity for all employees, including qualified employment applicants, and to providing a diverse and inclusive work environment free from discrimination and harassment for all employees, applicants, vendors, contractors and other third parties with whom we conduct business. Discrimination in employment on the basis of any classification protected under federal, state or local law is a violation of our policy and is illegal. 

Equal employment opportunity is provided to all employees and applicants for employment without regard to race, color, religious creed, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth, or breastfeeding), sexual orientation, gender identity or expression, genetic information, ancestry, national origin (including language use restrictions), alienage or citizenship status, age, disability (mental, intellectual, learning, or physical), medical condition, marital status, military status, veteran status, denial of medical and family care leave, pregnancy disability leave or any other prohibited factor, and/or retaliation for protesting illegal discrimination related to one of these categories. This equal employment opportunity policy applies to all employment practices, including but not limited to recruiting, hiring, advertising, promotion, transfer, reductions in force, training, employee development, compensation and fringe benefits, discipline and termination. 

It is also the policy of American Water to take affirmative action to employ and to advance in employment, all persons regardless of their status as individuals with disabilities or protected veterans, and to base all employment decisions only on valid business needs, job requirements, and individual qualifications. Furthermore, the company will provide qualified applicants and employees who request an accommodation due to a disability with reasonable accommodation, as required by law. 

American Water prohibits retaliation against employees and applicants for filing a complaint, opposing any unlawful act or practice, assisting or participating in any manner in a review, investigation, mediation, or hearing or otherwise seeking to obtain their legal rights or protection under any federal, state, or local law. Prohibited retaliation includes, but is not limited to, harassment, intimidation, threats, coercion, interference, discrimination or other adverse actions that might dissuade someone from asserting their rights. 

As President & CEO of American Water, I am committed to the principles of equal employment opportunity and affirmative action. American Water has developed a written Affirmative Action Program which sets forth specific policies, practices and procedures that ensure our commitment to equal employment opportunity, nondiscrimination, and affirmative action is accomplished. In order to ensure dissemination and implementation of equal employment opportunity and affirmative action throughout all levels of the company, I have selected HR Compliance and your local Human Resource Business Partner, to monitor our daily activities in these programs. The Affirmative Action Program is available for inspection by any employee or applicant for employment upon request between 9am-4pm EST by contacting HR Compliance or your local Human Resource Business Partner. 

All employees share responsibility for the success of these programs. All leaders in our company are responsible for participating in the identification and escalation of issues, taking action to prevent discrimination and harassment, conducting and supporting career counseling, and ensuring that employees are afforded full employment opportunities and encouraged to participate in company-sponsored educational and training activities. All employees are expected to support our equal employment opportunity and affirmative action policies. No employee may use their lack of knowledge about these policies as an excuse for inappropriate behavior or decisions. 

Equal employment opportunity and affirmative action are a part of the fabric of all employment practices and decisions at American Water. We are proud to reaffirm our commitment.

Susan Hardwick
President and Chief Executive Officer
American Water Works Company, Inc.