As detailed in our annual Water Quality Reports, American Water currently meets or surpasses all federal, state, and local drinking water standards to protect our customers and the communities we serve.
The report and other information about the company’s comprehensive ID&E strategy can be found on a new, interactive website, DiversityatAW.com, that communicates the company’s efforts to build an inclusive workplace.
Working to restore, improve and protect our watersheds
For non-emergency support, the best days to call are in the middle of the week. Save time by calling mid-week to experience faster service.
Learn about the latest news, tips and content from across our nationwide footprint. Our new go-to resource is developed to engage, educate and inform our customers and communities to keep life flowing.
What's New
Statewide News
Your Neighborhood
Customer Advisory Map
View our Customer Advisory Map to see if there is an active service alert impacting your area. At the top left of the map, you can search for your service address. You'll be able to view current outages or alerts. You will also find an estimated time for restoration of normal service for each outage.
Conservation Tips
See what you can SAVE
Social Media